
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title:
Quality Assurance Specialist
Division/Program:
Olive View Crisis residential Treatment - Central Star
Starting Compensation:
23.00-25.00 USD Per Hour
Working Location:
Sylmar, CA
Working Hours/Shift:
Sunday-Thursday 8am-4:30pm
Why Join Our Team?
Competitive Compensation Offering a salary that matches your skills and experience.
Generous Time Off Enjoy ample vacation and holiday pay.
Comprehensive Benefits Package
Employer-paid medical, dental, and vision coverage.
Additional voluntary benefits to support your lifestyle.
Professional Growth Opportunities
On-the-job training with access to paid CEU opportunities.
Career development programs designed to help you grow.
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
Employee Recognition & Rewards A culture that celebrates and rewards your hard work and dedication
What you bring to SBHG (qualifications)
How you will make a difference
The Quality Assurance Specialist is responsible for the aiding the QA Manager in the execution of the quality assurance program policies and procedures for the Crisis Residential Treatment facilities. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, Los Angeles County DMH, other outside agencies, and internal standards and policies. The Quality Assurance Specialist manages all charts with deficiencies by processing them to the appropriate department for correction. The position is also responsible for ensuring the discharged chart is closed in the correct order and completed. Position aids the QA Manager in the oversight of the Continuous Quality Assurance program, medical records and records all CQI data. Assists in the coordination and development of CQI presentations and information gathering to execute presentations as needed. Activities performed can be time sensitive with expectations of frequent reporting of progress along with thorough oversight for accuracy. Regular interaction with all staff members, physicians, and outside agencies is expected. This position has responsibility for gathering and analyzing agency data and assisting in the agency’s quality control, quality assurance, and quality improvement efforts. In addition, the Quality Assurance Specialist’s duties will include but are not limited to ensuring that the chart documentation is maintained, data collection into the L.A. County data collection sites is maintained and other quality improvement tasks as assigned.
Division/Program Overview:
Learn more about SBHG at https://www.starsinc.com/stars-inc/
For Additional Information:
samlopez@starsinc.comIn accordance with California law, the grade for this position is 24.84 - 39.74. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.

Stars Behavioral Health Group (SBHG) provides high-quality mental health and social services across California, achieving proven, impactful results. SBHG is dedicated to helping individuals overcome significant challenges and grow through change.
What Stars Behavioral Health Group Offers:
A large, stable company founded in 1988.
Recognized by the LA Business Journal as a “Best Place to Work” in Los Angeles and awarded “Top Workplaces” in the Bay Area by the Mercury News (multiple times).
An opportunity to engage in meaningful work that positively impacts the lives of children, adults, and families.
Access to some of the best training available in the industry.
Flexible schedules and a comprehensive benefits package.
Opportunities in residential, in-patient, and community-based outpatient roles.