Job Description

We are seeking a Process Improvement Section Head / Manager & Operational Excellence) who will play a key role in analyzing and improving organizational workflows. The role focuses on identifying inefficiencies, applying Lean Six Sigma methodologies, and driving continuous improvement projects across business functions. This is a hands-on position requiring strong data analysis skills, excellent communication, and the ability to manage change initiatives that deliver measurable impact.

Key Responsibilities

• Lead process improvement initiatives across multiple departments to enhance operational efficiency and effectiveness.
• Map, analyze, and redesign business processes using methodologies such as Lean, Six Sigma, or Kaizen.
• Identify bottlenecks, waste, and inefficiencies, and recommend practical solutions.
• Partner with business leaders and stakeholders to define improvement goals, success metrics, and project scope.
• Drive adoption of process improvements by developing training, documentation, and change management strategies.
• Monitor and report on performance indicators, cost savings, and productivity improvements.
• Stay current with industry trends, best practices, and new technologies to continuously improve organizational performance.
• Support a culture of continuous improvement by mentoring teams and promoting innovative problem-solving approaches.
• enhance of business processes and workflows by identifying gaps, risks, and opportunities for improvement.
• Apply Lean Six Sigma methodologies (Green Belt level or higher) to analyze raw data, identify root causes, and design effective solutions.

Requirements

Qualifications & Skills

• Bachelor’s degree in business, Engineering, Finance, or related field.
• 5+ years of experience in process improvement, operations, or business transformation roles.
• Lean Six Sigma Green Belt certification (mandatory).
• ISO 9001 knowledge or certification is a strong plus.
• experience using Visio or similar process-mapping tools
• Process mapping and workflow design
• Root cause analysis & structured problem solving
• Lean Six Sigma (DMAIC, Kaizen, waste elimination)
• Data analysis and KPI development
• Stakeholder management and facilitation
• Analytical, structured, and detail-oriented mindset

Benefits

Discover the benefits of joining B.TECH: More than just a job

• Comprehensive health and life insurance.
• Flexible work arrangements to support work-life balance.
• Professional development and training opportunities for advancement and career growth.
• Employee discounts and wellness programs.
• High performance and rewarding culture.