Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Quality Assurance Officer
Salary: £33,586.20
Job Purpose
To support the business in maintaining compliance with GDP, GMP and ISO 9001 standards. The role ensures all activities are completed safely, efficiently, and in line with quality, regulatory and client requirements.
Key Responsibilities
Quality & Compliance
Provide QA oversight of operational activities
Ensure all QA activities are performed in line with company procedures and client requirements
Maintain compliance with GDP, GMP and ISO 9001 standards
Ensure all QA activities are accurately documented and records maintained
Maintain up-to-date knowledge of applicable regulations and client Technical Agreements
Deviation & CAPA Management
Raise, investigate, review and manage deviations and corrective actions (CAPAs)
Support other departments in deviation investigations and CAPA management
Ensure corrective actions are implemented within agreed timelines
Ensure all incidents, complaints and deviations are recorded and communicated appropriately
Auditing & Inspections
Perform internal and supplier audits in line with audit schedules
Support and host client and regulatory audits
Assist QA Manager in audit readiness and compliance activities
Quality Systems & Reporting
Generate and report quality metrics to internal teams and clients
Attend client review meetings and present quality updates
Support change control processes ensuring quality-critical changes are documented and assessed
Ensure quality documents are controlled, reviewed and approved
Operational QA Tasks
Approve daily temperature monitoring reviews and escalate issues
Conduct effectiveness checks following RPi release where required
Produce weekly reports (e.g. Failed/Suspended and Terminated Bona Fide checks)
Health & Safety
Report accidents and near misses immediately
Ensure adherence to company Health & Safety policies
Promote a safe working environment across teams
General
Support QA Manager as required
Carry out additional reasonable duties in line with business needs and experience
Competencies
Strong communication skills
Ability to influence stakeholders
Strong planning and prioritisation skills
Personal Attributes
Flexible and adaptable approach
Confident, enthusiastic, with strong interpersonal skills
Proactive, uses initiative and sound judgement
Detail-oriented and committed to continuous improvement
Knowledge, Skills & Experience
Degree (preferred)
Experience in QA within a GDP or GMP environment
Strong knowledge of GDP regulations
Understanding of the UK pharmaceutical regulatory framework
Ability to become fully trained on departmental procedures within 6 months
Key Relationships
Supervisors and Managers
Clients
Vendors and Suppliers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies: Alliance Healthcare Management Services Limited
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
On August 30, 2023, AmerisourceBergen became Cencora.
Cencora is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We partner with pharmaceutical innovators across the value chain to facilitate and optimize market access to therapies. Care providers depend on us for the secure, reliable delivery of pharmaceuticals, healthcare products, and solutions. Previously known as AmerisourceBergen, our new name, Cencora, unites our 46,000+ team members under one identity in pursuit of a shared purpose: We are united in our responsibility to create healthier futures. : We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #11 on the Fortune 500 and #24 on the Global Fortune 500 with more than $200 billion in annual revenue.
