Job Description

Quality Assurance Officer

Location – Parramatta – Hybrid 50%

Employment type – Temporary till June 2028

Salary – Grade 7/8 - $113,574 to $125,720 plus superannuation and leave loading

Your role

Plan and conduct on-site Quality Assurance (QA) audits across a range of capital and operational programs, including but not limited to the Property Assessment Survey (PAS), Detailed Property Assessment Survey (DPAS), and the Fire Safety Program.

Manage the preparation and issuance of audit findings reports and oversee the close-out process with relevant Service Providers to support continuous improvement.

Actively contribute to and participate in training sessions, business requirements reviews, and related initiatives.

What you’ll do

• Plan and conduct Quality Assurance (QA) site and desktop audits using computer-aided auditing techniques (CAATs) and traditional audit methodologies and prepare detailed reports identifying non-compliances.
• Develop risk-based audit plans using data stratification and sample extraction methods, and coordinate inspection schedules to ensure timely access appointments.
• Manage the close-out of audit findings by collating and summarising outcomes and liaising with relevant Service Providers in accordance with the Performance Management Framework (PMF) for applicable contracts.
• Deliver training and accreditation for external Service Providers to support consistent, high-quality inductions and ensure program objectives are achieved to a high standard.
• Provide expert advice and develop Clarification Notes, Practice Notes, or similar guidance materials for Service Providers across assigned programs to ensure clarity of requirements and consistency in delivery.
• Offer specialist advice on internal controls and contribute to the continuous improvement of internal audit standards and practices within Homes NSW.

What we’re looking for

• Qualifications in Engineering, Architectural, Building, Surveying, Project/Business management or related construction discipline or equivalent experience.
• The role involves extensive travel (over 80% of time) both locally and regionally, including overnight travel, as required by the business and/or directed.

Download the role

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Monday 6th April 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jignesh Patel jignesh.patel@homes.nsw.gov.au or 02 9354 1955.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Katie Hardy at katie.hardy@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.