Job Description

Metro Aviation, Inc. is seeking a Quality Assurance Manager to join the PMA Production Shop at Metro Aviation, Inc. Headquarters in Shreveport, Louisiana

Click Here To Learn More About Our Louisiana Locations!

Click Here To View A Map of All Metro Bases!

*Subject to offer letter terms and policy*

Our mission is to provide the safest and highest quality aircraft operations, completions, and maintenance so that:

• Our customers can safely and effectively accomplish their mission profile,
• Our employees can exercise their talents and maximize their potential, and
• The Company can ensure its financial stability.

Our goal is to find qualified candidates who value our mission and contribute to our overall safety culture. We invest in the well-being of our employees. The following FREE benefits are offered to all full-time employees: Family Health and Prescription Insurance, Family Dental Insurance, Family Vision Insurance, Life Insurance, Short-term Disability, and an Employee Assistance Program.

Job Objective

The Quality Assurance Manager is responsible for managing and overseeing all Quality Assurance functions within the PMA Production Shop, ensuring compliance with all applicable regulatory and company standards. This position also serves as the FAA Part 21 PMA Accountable Manager and the AS9100 Quality Assurance Manager.

Essential Functions

• Ensuring that Quality Control is performed according to approved procedures per Federal Aviation Regulation and the AS9100 Aerospace Standard.
• Maintaining the PMA Quality Manual.
• Coordinating FAA approval of revisions to the PMA Quality Manual.
• Directing Quality Department Staff and Inspectors.
• Managing supplier quality to ensure compliance with all applicable regulatory and organizational requirements.
• Coordinating or performing internal audits.
• Managing and overseeing the Material Review Board process.
• Overseeing the submittal of Request for Engineering Orders (EO’s) and drawing revisions.
• Issuing FAA Form 8130-3, for articles and parts produced by Metro Aviation (if properly trained and authorized).
• Conducting Root Cause Analysis and assigning and/or approving Corrective Actions.
• As the Accountable Manager, serves as the primary contact with the FAA.
  • Monitors planning and production operations under FAA Part 21 and manufacturing of aviation articles
  • Responsible for:
    • Having sufficient personnel for the work to be performed.
    • The production of aviation articles to an airworthy condition in conformance with approved standard(s) and FAA Approved Type Design.
    • Planning and storing spare parts and hardware and having the necessary tools and equipment to ensure serviceability and accuracy.
    • Ensuring that the airworthiness coordination with the Engineering Department is performed according to the procedures described in this Metro Aviation Quality Manual.
    • The training of production personnel.
    • Participating in the Material Review Board Process.

Supervised Positions

• Inventory Clerk/Quality Assurance Inspector

Knowledge, Skills, & Abilities (KSA)

• Knowledge of Federal Aviation Regulations.
• Knowledge of destructive and non-destructive inspection.
• Extensive knowledge of special processes (e.g. welding, chemical conversion coating, heat-treating, and application of primer/topcoats).
• Knowledge of manufacturing processes.
• Ability to develop, implement, and maintain quality assurance procedures.
• Ability to work well with others in different departments.
• Ability to read and interpret engineering prints and drawings.
• Exceptional communication skills are required.

Education & Experience

• Bachelor's degree in a relevant field (Quality Management, Engineering, or similar) or equivalent work experience within the Aviation Industry.
• Proven quality leadership experience in aviation manufacturing related environment preferably using the AS9100 Quality System.
• Extensive experience with quality control methods and techniques.

Physical Demands

• Walking, standing, pushing, pulling, reaching, bending, kneeling
• Climbing heights on various equipment
• Use of heavy machinery
• Lifting up to 50 or more pounds

Work Environment

• Indoor/outdoor shop environment with potential extreme hot and cold temperatures
• Exposure to hazardous chemicals is possible
• Moderate to loud noise level

Work Status, Schedule, & Travel

• Full-time
• Monday – Friday, 40 hours per week
• Extended periods of travel, 3-4 times per year

*Metro Aviation, Inc. does not have a Visa Sponsorship program at this time*

Metro Aviation, Inc. is committed to employees, customers, and the community to promote diversity and inclusion by developing policies, programs, and procedures that foster a work environment where differences are respected and employees are treated fairly.

Metro Aviation, Inc. prohibits discrimination or harassment of any kind and ensures Equal Employment Opportunity (EEO) to all aspects of the relationship between Metro Aviation, Inc. and its employees, including recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies.