Our award-winning client is conducting a search for a Quality Assurance Manager to join their team. The Quality Assurance Manager is a member of the Processing Management Team, uses quality experience and expertise to manage the Quality systems, ensuring best practices and results in production and products.

Responsibilities:

• Maintain FSSC 22000 Certification.

• Ensure Quality Management System processes and documents are in place and employees are trained.

• Perform periodic QMS review with the Management Team. Develop and track objectives for quality, product, and process improvement.

• Customer Concern Management. Investigate customer concerns, perform Root Cause Analysis, and develop Corrective and Preventive Actions

• Oversee internal and external audits.

• Quality Liaison with current and prospective customers. Ensure required documents are requested from the customer and maintained.

• Responsible for maintaining third party certifications including Kosher, Halal, and Organic.

• Provide oversight and training to the Internal Audit Team.

• Provide QMS & Quality Awareness Training to new and existing employees.

• Provides leadership and guidance to Quality Technicians.

• Lead the Food Safety Quality Culture Team.

Required Qualifications:

• 5+ years’ experience in Quality Management Systems in a food manufacturing environment is required.

• Bachelor’s Degree in a highly related field.

• ISO and QMS expertise.

• Experience maintaining customer complaint processes and mitigation.

• Advanced knowledge of Lean, Six Sigma, and Project Management best practices a plus

• Working knowledge of EXCEL spreadsheets, Microsoft Office Suite, and various quality documentation software

• Above average attention to detail

• Strong multi-tasking abilities

• Above average ability to communicate orally and in writing

• Able to work independently and safely