Job Description

Position: Quality Assurance Manager Reports to: Director, Quality Assurance

We are looking for a Quality Assurance Manager to join our Quality Assurance team! Our Quality Assurance Manager will lead various quality assurance initiatives and ensure that all quality requirements are met before our product reaches our customers.

Requirements

Opportunities

In this role, you will have the opportunity to lead and elevate our Quality Assurance function across a growing portfolio of brands. You’ll navigate complex and evolving challenges each day—driving root cause analysis, implementing effective solutions, and ensuring our products consistently meet the highest standards. With a strong focus on compliance, you will play a critical role in upholding certifications and regulatory requirements including CFIA, BRC, GFCO, and PCQI, while fostering a culture of quality and accountability.

Here is who you are…

Drive & motivation

• You are passionate about quality assurance and proud to be the champion of quality
• You want to be in a leadership role that requires a lot of responsibility
• You enjoy using analytical and strategic thinking to find solutions to QA issues
• You are health conscious and have values that align with Silver Hills

Character & Abilities

• You are a leader and a solid people manager with effective team coaching skills
• You have eyes like a hawk coupled with strong attention to detail
• You are an overachiever who strives for results and excellence
• You are reliable, professional, and trustworthy
• Strong decision‑making, communication, and leadership skills with the ability to operate independently

Knowledge & skills

• Strong hands-on experience with HACCP, risk assessments, CCP/PRP management, validation, and verification.
• Proficient in Microsoft Office and digital QA systems.
• You have excellent numerical skills and understanding of data analysis methods
• Demonstrated experience working within GFSI-certified environments (BRCGS preferred), CFIA/SFCR, and gluten-free/allergen programs

Experience

• Bachelor’s degree in food science, Microbiology, or a related field.
• 7+ years of QA experience in food manufacturing, including direct leadership of QA teams

Nice-to-Have

• Certified PCQI with demonstrated ownership of a Food Safety Plan
• Experience in commercial baking and/or gluten‑free environments
• Proven ability to adopt and lead QMS software and digital recordkeeping systems

things you will do…

• Act as the site’s PCQI, with full accountability for the oversight, implementation, and ongoing maintenance of the Food Safety Plan, including hazard analysis and preventive controls.
• Ensure site-wide compliance with CFIA/SFCR, BRC Global Standard, GFCP, GFCO, Organic, and customer-specific requirements.
• Own and manage the internal audit program, ensuring we are prepared for audits, all documentation and record are audit ready and all times, and completed as scheduled and that effective Corrective and Preventive Actions (CAPAs) are developed, implemented, and verified for all non‑conformances.
• Lead and coordinate root cause investigations for food safety and quality incidents.
• Chair the HACCP team, with ownership for developing, implementing, maintaining, and reassessing the HACCP plan.

other…

• You are willing to work flexible shifts to cover for vacations, sick days or leave if required
• Other duties as required

Benefits

We offer our team members many benefits to help them achieve their goals and support our company culture:

• Opportunities for career growth and development
• Competitive Healthcare Benefits Package
• Performance Bonus and RRSP Matching
• Free delicious and healthy bread
• Fitness incentive fund to help you thrive
• Friendly and supportive work environment and an ambitious team
• Discounts at our retail store with a great selection of healthy organic products
• Company social events focused around health, great tasting food and getting together as a team

Salary - $94,000 - $118,000

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