Fortuna is seeking a Quality Assurance Manager to lead and support a team of Quality Associates while ensuring strong quality management practices across business operations. This role partners closely with internal teams, clients, and auditors to maintain compliance with regulatory, contractual, and internal standards. The ideal candidate brings a balance of people leadership, audit coordination, and documentation discipline, with the ability to manage multiple compliance-driven initiatives simultaneously.
US Citizenship or Green Card required
On-site - 10390 Peter A McCuen Blvd, Suite 100, Rancho Cordova, CA
Full-Time | 40 hours per week
$80,000 - $90,000 Annually
Manage and support the day-to-day activities of a team of Quality Associates
Partner with internal and external stakeholders to support regulatory, client, and internal audit requirements
Coordinate and participate in internal and external audits in alignment with business objectives
Create, maintain, and manage project plans for compliance initiatives and client audits
Monitor and control audit-related projects to ensure deliverables are completed accurately and on schedule
Administer and maintain Quality Management System (QMS) documentation
Manage and organize documentation within SharePoint and related collaboration tools
Ensure team compliance with required training, documentation standards, and record-keeping practices
Prepare and deliver project, audit, and quality status reports as requested
Conduct project and process reviews to identify strengths, gaps, and opportunities for improvement
Coordinate evidence-gathering activities and documentation reviews to ensure audit readiness
Document quality findings, identify nonconformities, and recommend corrective and preventive actions
Minimum of two (2) years of leadership experience in a corporate or professional services environment
Strong communication skills, including interpersonal, verbal, written, and presentation abilities
Excellent organizational skills with strong attention to detail
Demonstrated ability to manage multiple priorities in a compliance-driven environment
Proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, and SharePoint
Prior Quality Assurance or Quality Management experience
Bachelor's degree in a related field
Fortuna operates as a staffing agency that sources, screens, and presents potential candidates for employment opportunities on behalf of our clients.
Founded in 2012, Fortuna is a veteran-owned staffing and recruiting firm headquartered in McClellan, California, with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements, including CMAS, ITMSA (Tier 2), CalPERS SpringFed Pool, as well as multiple municipal and enterprise vendor programs.
Career Site: www.gofortuna.com
Fortuna Business Management Consulting (Fortuna BMC) is an IT consulting and staffing company, comprised of Senior Consultants all of whom are committed to excellence in providing the most efficient and innovative information technology solutions customized to our clients’ specifications. Some of our Information Technology capabilities include Enterprise Resource Planning (ERP), Data Security, Custom Software Development, Project Management, Business Process Engineering (BPE), Solution Architecture and Organizational Change Management.
Recruiting and staffing are also a big part of our capabilities. We are your go-to partner for on-demand team building, wherein we build consulting and implementation teams including project managers, business analysts and engineers, specific on the business needs. We are able to recruit nationally and deliver locally, providing teams and candidates within 24 - 72 hours.
Additional to what we do, Fortuna also offers Remote Support Services including offshore call center, help desks and custom software support; with remote offices currently located in the Philippines and Israel.
Fortuna BMC is a Historically Underutilized Business Zone (HUBZone) and certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with the federal government. Fortuna BMC is also a certified Disabled Veteran Business Enterprise (DVBE) in all Los Angeles entities, a certified Veteran-Friendly Business Enterprise (VBE) in Ohio, a certified DVBE in California, and a certified SDVOB in New York.
