Job Description

• The Quality Assurance Field Representative is responsible for the coordination of all product issues between Kasai NA and the assigned customer. He/she acts as an on-site liaison and oversees all efforts to correct nonconformities in product and/or service as improvements in product and/or service. Typical interaction is with the assigned customer personnel and Quality Assurance Engineering and Production Management.

1. Responsibilities:

• Coordinates all product/service issues at the customer site to achieve Top Supplier Status.
• Document all concerns, instructions, requests, etc. relating to the coordination of customer/Kasai improvement efforts.
• Interact with external customers and internal customers.
• Meets quality and quantity levels of assigned work, housekeeping, and safe work practices.
• Coordinate rejected material movement between Kasai NA and assigned customers
• Generate reports, graphs, and charts as needed.
• Oversees data collection and interpretation to coordinate improvement efforts.
• Verify the accuracy of all documentation.
• >Monitor and enforce ISO/TS16949 and ISO 14001 policies and procedures.

• Support the implementation, achievement, and maintenance of the Quality and Environmental Policies and Procedures

1. Education:

• High School Diploma or GED

6. Experience:

• 2 or more years of manufacturing experience.

7. Skills:

• Above average mathematical skills, written skills, and verbal skills.
• Ability to interpret blueprints, drawings, schematics, etc.
• Computer literate
• Capable of overall professionalism in a business environment
• Capable of using basic measurements devices such as micrometers, calipers, indicators and etc.
• >Must have the ability to judge color visually and must pass the Farnsworth - Muncell 100 Hue test yearly & pass test with a minimum score of 50

8. Training Specific to Position:

• Documented training in internal or lead auditing to any of the standards listed above.

9. Other:

Ability to travel for extended periods of time with limited prior notice.

Must be able to work any assigned shift.