Purpose:

·
This
position works in conjunction with Quality Assurance, Customer Service,
Engineering and our Product Expertise Centers globally, in the areas of quality
evaluations, product audits and resolution of non-conforming materials.

·
This
position requires accuracy in recording results and the keeping of detailed
records.

·
Timely
attention to submissions of returned exhibits to Expertise Centers is
essential, as well as effective communication of findings, questioning of
results and the providing of the information to others, including Customers, is
imperative.

·
Must
be capable and effective in report preparation, data presentation and reporting
of technical and quality issues.

Essential Functions:

·
Assists
Quality Management and Engineering, Product Engineering and other departments,
as well as Customers.

·
Inspects
and evaluates materials, parts and/or complete and complex assemblies for
conformance to known industrial procedures, specifications and quality
standards.

·
Conducts
and interprets dimensional inspection, finished product, parts, units, or
processes to ensure quality standards are met. Evaluates and initiates
resolution of non-conforming materials and/or products.

·
Provides
effective communication and timely follow up of issues.

·
Skilfully
and thoroughly communicates results both verbally and written with external and
internal customers, other departments, and to staff at all levels of SE, in a
timely manner.

·
Trains
others in essential tasks and provides feedback to management and other staff
on technical and quality matters.

·
Work
with other staff members as a team to meet common objectives and to provide
exceptional customer service levels.

·
Generate
material certificates to meet product compliance.

·
Support
Quality Engineers with root cause analysis of process defects and customer
returns.

Additional Skills and
Responsibilities:

·
Can
read and interpret drawings, specifications and procedures.

·
Can
utilize dimensional analysis equipment, to perform the required analyses.

·
Customer
oriented, good follow-up and works with minimal supervision.

·
Good
interpersonal skills; displays teamwork and flexibility

·
Experience
with MS Windows, Office and other common computer skills

Job Specifications

Education:

·
Two-
or four-year Technical Degree preferred; Formal Technical Training or
equivalent experience necessary

·
Experience
- minimum of 3 years of related experience