Job Description

INSPIRE | EXHILARATE | DELIGHT

Chalhoub Group’s Capability Hub is our technology and innovation hub set up with the vision to unite exceptional talent to build technology and capabilities that elevate luxury experiences and define the future of luxury retail.

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and futureproofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

Work fully hands-on to plan, design, execute, and document testing across functional, integration, end-to-end, and regression cycles, validating software releases against business requirements and integrations, and owning the quality of assigned work.

• Plan, design, execute, and document functional, integration, end-to-end, and regression testing for assigned scope.
• Analyze requirements and validate acceptance criteria, identifying risks and defects early through risk-based and exploratory testing.
• Prepare and maintain test data, test environments, and execution evidence so release validation can proceed without avoidable delay.
• Perform API testing and web and mobile testing and prepare test data to ensure effective test coverage.
• Identify, report, and manage defects with clear reproduction steps, and perform timely retesting through to closure.
• Own reliable release validation for assigned work, ensuring committed scope is delivered on time with the required quality.
• Support UAT and launch readiness by coordinating defect triage, retesting, and sign off with product and business stakeholders.
• Support Agile delivery through delivery planning, estimation, and prioritization, and collaborate with engineers and product teams.
• Contribute to continuous improvement of testing, using AI-assisted test case generation to accelerate coverage while maintaining quality standards.

What you’ll need to succeed

• Minimum 3 years of hands-on software testing experience across functional, integration, end-to-end, and regression testing.
• Strong test case design, requirements analysis, acceptance criteria validation, and defect identification and management skills.
• Hands-on experience with API testing, web and mobile testing, test data preparation, and risk-based testing.
• Working knowledge of QA methodologies, Agile delivery, and release validation, with a strong quality ownership mindset.
• Familiarity with AI-assisted test case generation tools to support test coverage.
• Experience testing ecommerce or omnichannel customer journeys, APIs, web and mobile experiences, and integrations in an Agile release cadence.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.