Job Description

Position Responsibilities

• Design and implement test plans, test cases, and test scripts for various software products, with concentration on automation and manual testing techniques.
• Execute tests, analyze results, and report defects, issues, and errors to the engineering and product teams.
• Troubleshoot and debug software products, and provide suggestions and solutions for improvement
• Review and validate software requirements, specifications, and documentation, and provide feedback and recommendations
• Collaborate with the engineering team to ensure the quality and functionality of the software products throughout the development life cycle
• Communicate and coordinate with the product management / product ownership team to understand the product vision, scope, and features, and ensure they are met and aligned with the quality standards and expectations
• Build and maintain test scripts, using various tools and frameworks, such as Playwright, batch files, etc.
• Benchmark and measure the performance of the site, using various tools and metrics, such as load testing, response time, throughput, etc.
• Stay updated with the latest testing tools, technologies, and best practices, and apply them to the testing process

Required & Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience
• Proven experience as a QA Engineer, Software Tester, or similar role in the software industry
• Experience with any automation tool and frameworks, such as Selenium, Playwright, TestNG, JUnit, Appium, etc.
• Experience with various testing methodologies, such as automation, manual, functional, performance, regression, etc.
• Knowledge of software development life cycle, agile methodologies, and quality assurance principles and practices
• Attention to detail, accuracy, and quality
• Ability to work independently as well as in a team
• Ability to manage multiple tasks and deadlines
• Ability to learn new tools and technologies quickly and effectively
• Ability to work closely with Philippine engineers, North American product management and engineering leaders
• Excellent analytical, problem-solving, and debugging skills
• Excellent communication, collaboration, and documentation skills
• Effective verbal and written English communication skills
• Test automation experience with Playwright
• Knowledge of programming languages, such as Java, Python, C#, etc., and scripting languages, such as SQL, HTML, CSS, etc.
• Knowledge of software quality metrics, such as defect density, defect severity, test coverage, etc. 

Philippines Specific Requirements

• Willingness to Monday to Friday, with work hours overlapping with Central Time, either 3PM to 12 midnight PH time or 5PM to 2AM PH time depending on the needs of the company
• With a home office setup conducive for productivity and online collaboration
• Willingness to occasionally report to the Clark office