Job Description

Schedule: Full time, days, M-F

The Quality Assurance Coordinator plays a vital role in ensuring patient care meets the highest standards of quality and compliance. The coordinator will collaborate with associates, leadership, executives, medical staff and the Quality and Safety Committee to achieved desired outcomes of the system quality improvement program.

REQUIRED JOB SPECIFIC COMPETENCIES

• Proficient with Quality processes and tools
• Ability to educate and mentor staff regarding quality processes, tools, regulations
• Data Analysis- ability to analyze data and trends to drive improvement
• Ability to collaborate with cross-functional teams to drive and sustain excellent metrics that reflect exceptional quality and service
• Ability to use various software systems and programs from EHR, Microsoft products, regulatory sites, incident reporting
• Demonstrates understanding and ensures compliance with regulatory standards - DOH, TJC, CMS, FDA
• Ability to review events, categorize harm and initiate QA follow up as appropriate
• Assists with investigation and follow up of complaints and grievances as needed

QUALIFICATIONS

• Bachelor's degree in nursing, allied health, health management or related field
• Preferred certification in healthcare quality/safety – CPHQ, CPPS etc.
• Preferred Team STEPPS certified or Team STEPPS certified trainer

EDUCATION

• Bachelor's degree in nursing, allied health, health management or related field
• Master’s Degree in Science or a field providing knowledge and background for required duties preferred

EXPERIENCE

• Minimum 3-5 years of experience in healthcare and quality improvement required
• High level of proficiency with Microsoft products like excel, outlook, Power Point, Teams
• Preferred previous medical chart reviews and interpretation of care standards
• Preferred project management experience

Position Pay Range: $79,000-100,000/year

Starting Pay Range: based on experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.