Job Description

About DBG Health & Operations

At DBG Health, we are Defined by Good. Guided by a simple but powerful purpose: to create a world where feeling better is a right, not a privilege. Every day, millions of people rely on us for access to affordable, innovative health, wellness, and beauty solutions that make a genuine impact. Headquartered in Melbourne, we are a global-scale, privately owned organisation, powered by over 1,500 passionate professionals, united by a mission to help people feel better, live well, and thrive.

The Operations division brings together Information Technology, Supply Chain, Finance, the Project Management Office, and Scientific Affairs to support and enable all key divisions across the group. Operating at both strategic and operational levels, our operations team ensure seamless systems, robust governance, efficient supply chains, and scientific integrity, empowering DBG Health’s divisions to perform at their best and deliver exceptional outcomes for customers, partners, and patients alike.

About the Role

The Quality Assurance Associate plays a key role ensuring products supplied to customers meet all regulatory, contractual and internal quality standards. This role is responsible for supporting batch release activities, supplier quality oversight, warehouse quality management and continuous improvement

initiatives to maintain compliance and continuity of supply. Working closely with internal and external stakeholders, the successful candidate will contribute to delivering high-quality pharmaceutical products while driving operational excellence across the quality function.

Role & Responsibilities

• Review batch documentation and perform release-for-distribution activities in line with GMP and regulatory requirements.
• Investigate quality issues, deviations and product defects, conducting risk assessments and supporting appropriate resolution activities.
• Build strong relationships with suppliers, warehouses and cross-functional stakeholders to ensure product quality and continuity of supply.
• Support stability programs, supplier quality reviews, local packaging activities and release-for-supply processes.
• Maintain quality documentation, records and controlled documents within the Quality Management System (QMS).
• Identify opportunities for process improvement while ensuring compliance with company policies, GMP standards and regulatory requirements.

Skills & Experience

• 3-5 years' experience in Quality Assurance, Regulatory Affairs or a related compliance role within the pharmaceutical industry.
• Strong understanding and practical application of GMP, pharmaceutical quality systems and risk management principles.
• Proven ability to investigate quality and compliance issues, analyse information and deliver effective solutions.
• Excellent communication and stakeholder management skills, with the ability to collaborate across multiple functions.
• Highly organised with strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
• Tertiary qualification in Pharmacy, Chemistry, Life Sciences or a related scientific disciplines.

Benefits

• Exclusive employee discounts via the DBG Health Employee Shop, including MCoBeauty, Esmi Skin Minerals, Nude by Nature, e.l.f. Cosmetics, Chemist's Own and more.
• Acacia EAP Wellbeing Support, providing confidential 24/7 counselling, mental health support, financial coaching, and manager assistance.
• Join a values-driven, supportive, and friendly culture within a dynamic, fast-growing business that actively promotes professional development and internal mobility.
• Enjoy the ability to work autonomously in an empowering environment that supports ownership, accountability and personal success.
• Access to the Bastas Academy for Health Leadership (via Melbourne Business School), supporting emerging and senior leaders with industry-leading programs, coaching, and development.
• DBG Health Leadership Academy, offering structured leadership development, mentoring, and clear career progression pathways.

DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.