Job Description
When you join East Penn Canada, you become part of a battery solutions company serving essential industries across Canada. As a national industry leader, our business depends on the people who keep our operations moving every day. That’s why we offer opportunities for growth, recognition, and long term stability, supported by benefits and programs designed to help you thrive.
“What Powers You” matters. Here’s how we support our warehouse team members:
• Competitive pay with shift premiums, and overtime opportunities during peak periods
• Allowances for safety shoes, prescription safety glasses, and uniforms
• 100% employer paid health and dental benefits, plus insurance coverage and a Health Spending Account, along with paid sick days
• Stable, long-term employment with a national industry leader, including results-based rewards with annual merit increases, profit sharing, and a deferred profit-sharing program to help you plan for the future
• Career growth and training opportunities, with many roles across our four divisions filled through internal promotions, supported by industry leading in house training and tuition reimbursement for courses outside of work
• Employee discounts on batteries, plus access to exclusive deals on popular brands
The afternoon shift Quality Assurance Assistant is responsible for ensuring a high level of order accuracy throughout the warehouse by ensuring strong quality assurance procedures are followed and maintained. This role is responsible for supporting warehouse quality programs, conducting quality audits and order verifications, maintaining inventory accuracy, and supporting continuous improvement activities across warehouse operations.
The Quality Assurance Assistant contributes directly to operational efficiency and customer satisfaction by helping ensure products are picked, packed, inventoried, and shipped accurately while maintaining compliance with all company and provincial health and safety standards.
Please note that this role supports the afternoon warehouse shift, and hours of work are from 3pm to 11:30pm Monday through Friday.
Duties & Responsibilities
• Assisting in the implementation and maintenance of warehouse quality assurance programs
• Coordinating quality assurance activities with warehouse leadership and responding to quality-related questions and concerns
• Performing quality checks on customer orders to ensure right-first-time order picking and packing accuracy
• Counting and monitoring warehouse inventory to ensure physical stock aligns with system balances
• Conducting inventory reviews and material assessments utilizing SAP and other warehouse systems
• Organizing products according to established warehouse procedures and locating misplaced inventory
• Reporting inventory discrepancies and assisting with investigations related to overages, shortages, damaged, or inconsistent product
• Maintaining error logs used to support employee coaching and continuous operational improvement
• Working collaboratively with warehouse personnel to identify root causes and resolve inventory discrepancies
• Supporting the implementation and sustainability of East Penn Canada's Lean Distribution initiatives
• Providing coaching to warehouse personnel on policies, procedures, and quality standards as required
• Supporting the coordination and tracking of departmental operational metrics on a daily, weekly, and monthly basis
• Following all company policies, procedures, and provincial regulations, including Health & Safety requirements, WHMIS, TDG, Workers' Compensation, and Labour Board regulations
• Identifying, reporting, and escalating workplace hazards, safety concerns, and potential health and safety risks
• Providing back-up support to warehouse and product maintenance functions as operationally required
• Contributing to a positive team environment through collaboration, knowledge sharing, and a strong customer service focus
• Maintaining a professional appearance and company uniform in accordance with company standards
Experience, Skills & Competencies
• 2+ years of experience in a quality assurance, inventory control, or related role, within a warehousing or manufacturing environment
• Experience conducting audits, cycle counts, inventory counts, or quality inspections
• Experience using SAP or similar ERP/warehouse management systems considered an asset
• Proficiency with Microsoft Outlook, Word, and Excel
• Ability to learn and adapt to new computer systems and applications
• Strong attention to detail and commitment to accuracy
• Excellent organizational, multitasking, and prioritization abilities
• Strong analytical and problem-solving skills with the ability to identify root causes and implement practical solutions
• Strong communication skills (reading, writing, and speaking) in English
• Customer-focused approach with a sense of urgency when responding to internal and external customer needs
• Ability to work effectively under pressure and meet deadlines in a fast-paced distribution environment
• Willingness and ability to occasionally lift and/or move loads up to 50 lbs
• Forklift certification considered an asset
• Positive, professional, and team-oriented attitude
• Ability to work independently while contributing to a collaborative warehouse environment
Other Considerations:
• This role supports East Penn Canada's afternoon shift, and employees must be able to work from 3pm to 11:30pm Monday to Friday
• Background checks including criminal checks and employment references will be required as a condition of employment
• Hiring range for this role is estimated at $22.00-24.00 hourly plus shift premium (actual salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data)
Join a team within the battery industry that values your contributions and invests in your long-term success.
AI Usage:
East Penn Canada uses artificial intelligence tools to support our recruitment process and improve the candidate experience, such as helping organize applications or highlight relevant qualifications. AI is not used to make hiring decisions. All hiring decisions are made by our recruitment team and hiring managers, who are trained to use these tools responsibly.
Application Process:
Applicants must be legally eligible to work in Canada to be considered. We thank all applicants for their interest, however, only those selected for an interview will be contacted by phone, email, and for some roles, by text message.All offers of employment are contingent upon the successful completion of thorough background checks, which may include criminal, credit, professional references, driver’s abstracts, and/or education/credentials verification.
Accessibility and Inclusion:
East Penn Canada is an equal opportunity employer committed to diversity, inclusion, and accessibility. We welcome applicants from all backgrounds and will provide reasonable accommodations for candidates with disabilities, upon request.
