Job Description

Responsibilities

We are seeking a highly skilled and innovative Quality Assurance and Governance Lead to join our team in the greater DMV area, supporting the Army National Guard.

Key Responsibilities

• Develop, maintain, and enforce the Quality Control Plan, QA standards, controls, and performance measures across technical task areas.
• Define and operationalize ITSM governance frameworks aligned to ITIL and applicable Army/DoD policies.
• Facilitate and manage the Enterprise Change Advisory Board (ECAB): intake, impact analysis, approval workflows, and governance reporting.
• Conduct process audits, compliance assessments, and internal reviews of change/problem/configuration management and related ITSM processes.
• Identify process gaps, nonconformances, and systemic risks; drive corrective and preventive action plans with owners and track closure.
• Integrate governance and quality requirements into operational procedures; collaborate with technical leads, program management, and Government stakeholders.
• Produce QA/audit reports, governance dashboards, metrics (compliance rates, change success, config drift), and executive recommendations.
• Provide training/mentoring on QA and governance practices; support accreditation/inspection readiness.

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Qualifications

Required Qualifications

• Minimum of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D.
• Clearance: TS/SCI (active)
• Education / Certification: Candidate must meet ONE:
  • Master’s degree (MS) in relevant field; OR
  • PMP certification; OR
  • Lean Six Sigma certification.
• Experience: QA, ITSM governance, or process improvement experience with 5+ years leading QA/governance in enterprise or DoD environments.
• Expertise: ITIL-aligned change/problem/configuration processes, audit/compliance methodologies, governance board facilitation, and metrics-driven quality programs.
• Skills: Strong process analysis, audit facilitation, stakeholder engagement, remediation tracking, and executive briefing capability.

Desired / Preferred

• Prior DoD/Army/ARNG ITSM/governance or ECAB experience
• Experience with ITSM toolsets (ServiceNow, Remedy), QA automation, and configuration management databases (CMDB)
• Familiarity with RMF, DISA, STIG/CCRI implications for governance

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Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$135,000 - $216,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.