SiloSmashers, Inc.

Quality Assurance and Documentation Specialist

SiloSmashers, Inc.  •  Clarksburg, WV (Onsite)  •  5 months ago
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Job Description

Supports quality assurance, documentation development, business-rule reviews, and standardization of processes for national crime-data collections. Ensures accuracy, consistency, and compliance across data products, procedures, and technical documentation.

Key Duties

  • Develop and maintain Standard Operating Procedures (SOPs) and detailed desktop procedures.
  • Conduct QA reviews of data-collection products, reports, methodologies, and business-rule changes.
  • Validate documentation against technical specifications, XML guides, and data-collection standards.
  • Support the creation of e-learning modules for various data-collection activities.
  • Standardize documentation workflows and manage content within SharePoint.
  • Review communications and ensure clarity and accuracy before release.
  • Support certification/recertification activities for incident-based reporting.
  • Conduct independent assessments of data quality, business rules, and documentation practices.

Required Qualifications

  • Top Secret
  • Bachelor's degree in Technical Writing, Business, Criminal Justice, or related field.
  • Strong writing skills and experience creating procedural documentation.
  • Familiarity with XML, flat-file data structures, and documentation standards.
  • Experience with SharePoint.

Preferred Qualifications

  • Experience with national crime-data reporting or statistical programs.
  • Knowledge of federal documentation standards and training development.
SiloSmashers, Inc.

About SiloSmashers, Inc.

SiloSmashers is an industry leading strategy, management, and technology consulting firm, with depth of knowledge and expertise, and a proven methodology that enables customers to break down organizational silos, and increase communications and collaboration, to achieve Peak Performance® and mission success.

SiloSmashers provides a comprehensive set of strategy and technology consulting services focused on Project/Program Management, Performance Management, and IT Security, and supported by a proven methodology based on collaboration, strategic alignment and metrics.

SiloSmashers has worked on a wide range of projects, for numerous government departments and agencies including; and the Departments of Homeland Security, Transportation, Health and Human Services, Treasury, Justice, and Interior; General Services Administration; and the Environmental Protection Agency.

Industry
Consulting & Advisory
Company Size
51-200 employees
Headquarters
Reston, Virginia
Year Founded
1992
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