State of Illinois

Quality Assurance and Accountability Manager

State of Illinois  •  Springfield, IL (Remote)  •  10 hours ago
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Job Description

Job Requisition ID: 56350
Opening Date:
07/20/2026
Closing Date:
08/03/2026
Agency:
Capital Development Board
Class Title:
PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option:
General Administration/Business Marketing/Labor/Personnel
Bilingual Option:
None
Salary:
Anticipated Starting Salary (Effective 7/1/26) $8,571 monthly; Full Range $8,571 - $12,651 monthly
Job Type:
Salaried
Category:
Full Time
County:
Sangamon
Number of Vacancies:
1
Bargaining Unit Code:
RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Capital Development Board is hiring a Quality Assurance and Accountability Manager. The incumbent will be responsible for developing, organizing and implementing data analytics and quality management initiatives, policies, procedures and guidelines for the agency. We invite all interested and qualified candidates to apply!

Essential Functions

  • Under the direction of the Deputy Director of Operations, makes policies and decisions for the Quality Assurance
    department by leading quality management for Capital Development Board (CDB).
  • Serves as CDB’s Chief Results Officer (CRO) and acts as the agency liaison on Budgeting for Results (BFR)
    initiatives, quality issues including but not limited to internal data, metrics development and reporting.
  • Supports Executive Staff in the pursuit of higher quality capital project delivery, improved productivity and
    stakeholder satisfaction.
  • Serves as working supervisor.
  • Develops, organizes and implements CDB required external reports to the various entities including the GO,
    GOMB, CDB Chief Procurement Office, Illinois Department of Commerce and Economic Opportunity, Department of
    Labor, Commission on Equity and Inclusion, the General Assembly and various design/construction industry groups.
  • Works with CDB Executive staff and senior management to improve quality, metrics and reporting on the state’s
    vertical construction program and CDB capital project management.
  • Trains and educates staff on quality control processes, procedures and best practice.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated
    above.

Minimum Qualifications

  • Requires knowledge, skills and mental development equivalent to completion of four (4) years of college, preferably with
    courses in business administration, management, accounting, data analytics, statistics, public administration or related field.
  • Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in data
    science, data analytics, and tracking quality metrics.

Specialized Skills

  • Requires three (3) years’ experience in a quality performance measurement program as a coordinator, team leader or team
    facilitator.
  • Requires three (3) years’ experience in reporting tools and dashboards such as Excel, Tableau, and Power BI.
  • Requires three (3) years’ experience in managing and analyzing large amounts of data.
  • Requires three (3) years’ experience in auditing.

Preferred Qualifications

  • Prefers three (3) years’ experience in a quality performance measurement program as a coordinator, team leader or team
    facilitator.
  • Prefers three (3) years’ experience in reporting tools and dashboards such as Excel, Tableau, and Power BI.
  • Prefers three (3) years’ experience in managing and analyzing large amounts of data.
  • Prefers three (3) years’ experience in auditing.
  • Prefers three (3) years’ experience in budget analysis, capital programs, fund reconciliations and procurement compliance.

Conditions of Employment

  • Requires completion of background check and self-disclosure of criminal history.
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid
    driver’s license and proper vehicle insurance.
  • Requires ability to attend seminars, conferences and trainings to stay current on methods, tools, ideologies and other
    industry related topics relevant to the job duties.
  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the
    employee should be aware that if offered non-State employment during state employment or within one year immediately
    after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office
    of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring
    the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.)
    requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary
    of State that will be made available for examination and copying by the public. All employees required to file a Statement of
    Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics
    Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
  • The conditions of employment listed here are incorporate and related to any of the job duties as listed in the job description.

Work Hours: Monday-Friday 8:30-5:00 (flex and hybrid schedules available)
Headquarter Location: 401 S Spring St, Springfield, Illinois, 62706
Work County: Sangamon
Email: CDB.Jobs@illinois.gov
Posting Group: Leadership & Management

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

Benefits of State Employment
As a State of Illinois employee, you are entitled to a robust benefits package that includes:
• Flexible work schedules in some program areas (flexible time and hybrid options)• Health, life, vision and dental insurance• 12 weeks paid maternity/paternity leave• Pension Plan – vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays 13-14 days annually
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12-hour work schedules. (As applicable.)
• Employee Assistance Program and/or mental health resources
• For more information about our benefits please follow this link: State Employee Benefits

About the Agency
The Capital Development Board (CDB) oversees the construction of new state facilities, such as correctional centers, state parks, mental health facilities and college and university projects. In addition, CDB is responsible for renovation and rehabilitation projects at over 8,770 state-owned buildings spread over more than 100 million square feet of floor space.

Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Statement of Economic Interest:
This position is subject to Statement of Economic Interests filing as required by the Illinois Governmental Ethics Act.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com
State of Illinois

About State of Illinois

The government of Illinois, under the Constitution of Illinois, has three branches of government: executive, legislative and judicial. The executive branch is split into several statewide elected offices, with the Governor as chief executive, and has numerous departments, agencies, boards and commissions. Legislative functions are granted to the General Assembly, composed of the 118-member House of Representatives and the 59-member Senate. The judiciary is composed of the Supreme Court and lower courts.

The government of Illinois has numerous departments, agencies, boards and commissions, but the code departments, so called because they're established by the Civil Administrative Code of Illinois, provide most of the state's services:

Department on Aging

Department of Agriculture

Department of Central Management Services

Department of Children and Family Services

Department of Commerce and Economic Opportunity

Department of Corrections

Department of Employment Security

Department of Financial and Professional Regulation

Department of Healthcare and Family Services

Department of Human Rights

Department of Human Services

Department of Juvenile Justice

Department of Labor

Department of the Lottery

Department of Natural Resources

Department of Public Health

Department of Revenue

Department of State Police

Department of Transportation

Department of Veterans' Affairs

Industry
Government & Public Safety
Company Size
10,000+ employees
Headquarters
Unknown
Year Founded
Unknown
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