Job Description

Purpose of the Position: The Quality Assurance Analyst is responsible for validating the quality of web, mobile, and desktop applications. Collaborating closely with agile development teams, this role involves designing and executing scripted tests to guarantee the release of high-quality products. The ideal candidate for this position should excel in a fast-paced and dynamic environment, bringing strong problem-solving skills and a commitment to excellence in software development.

Essential Duties and Responsibilities:

• Execute test cases accurately and document test results comprehensively.
• Identify, log, and track software defects using bug tracking systems.
• Adhere to established Quality Assurance (QA) processes and standards.
• Conduct functional, regression, and system testing to ensure software quality.
• Collaborate in the development of test plans and the creation of test cases.
• Ability to use AI tools to support Quality Assurance activities.

Competencies:

• Ability to learn internal software and systems
• Strong oral and written communication skills
• Strong teamwork skills
• Strong attention to details
• Strong analytical and problem-solving skills
• Basic ability to understand the software development life cycles and testing methodologies

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor’s degree with a preference for majors in Computer Science, Management Information Systems (MIS), Mathematics, or fields related to accounting, required; or 4+ years’ experience with quality assurance (QA) testing or working with transportation management systems (TMS), required.
• Experience in software customer support and extensive experience with testing complex web-based software, including mobile applications across various platforms and browsers are preferred.
• Intermediate or advanced knowledge of Microsoft Office Suite, required.
• Proficiency in test plan management software and spreadsheet applications.
• Experience in testing web services and Application Programming Interfaces (API).
• Familiarity with executing and understanding relational database queries using SQL.

Why McLeod?

At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. With over 650 full-time team members, we’re still growing while staying true to who we are. Our priorities stay where they belong: with our employees, our customers, and the continued growth of our business. When you join McLeod, you’re joining a company that’s built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.