Job Description

TriTech Enterprise Systems is seeking a 'Quality Assurance Analyst – Enterprise Document Management (EDM)' to support a Maryland contract. The QA Analyst must have experience in testing enterprise document management (EDM) systems and end-to-end integrations. This role is critical in ensuring the quality and reliability of solutions built on OnBase and integrated with platforms such as PeopleSoft and Salesforce.

The ideal candidate will contribute across the full testing lifecycle, collaborate closely with business and technical teams, and support validation of complex workflows and cross-system data flows. This role requires a strong understanding of business processes, integrations, and a hands-on approach to ensuring high-quality delivery.

Responsibilities:

Review business and technical requirements, providing actionable feedback to ensure clarity, completeness, and testability.
Develop and maintain test plans, test cases, test data, and documentation aligned with real-world business scenarios.
Execute functional, integration, and regression testing across OnBase workflows and integrated SaaS platforms.
Validate end-to-end business processes, including document management, workflow routing, and system-to-system data exchanges.
Perform integration testing across enterprise platforms such as PeopleSoft, Salesforce, DocuSign, and other third-party systems.
Partner closely with business stakeholders to understand workflows, provide testing support, and ensure solutions align with real-world business needs.
Create, coordinate, and track User Acceptance Testing (UAT), ensuring effective execution and business validation.
Conduct system demos and walkthroughs to support stakeholder understanding and solution acceptance.
Identify, document, track, and validate defects using tools such as Azure DevOps or Jira, ensuring timely resolution.
Validate data integrity, reconciliation, and accuracy across systems, including transaction and document flows.
Collaborate with developers, business analysts, QA leads, and platform teams to ensure alignment with quality standards and delivery timelines.
Participate in Agile/Scrum ceremonies and contribute to the continuous improvement of QA processes and methodologies.
Manage and support testing across multiple concurrent projects and priorities.
Build subject matter expertise (SME) in OnBase workflows, integrations, and associated business processes.
Demonstrate a solution-oriented mindset, independently analyzing issues, identifying root causes, and driving resolution with minimal guidance.
Apply strong communication skills to clearly articulate testing outcomes to both technical and non-technical stakeholders.

Required Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
1-3 years of QA experience with demonstrated strength in functional testing and exposure to integration testing related to SaaS platforms and OnBase workflows in the education domain.
Experience with end-to-end integration testing across enterprise platforms such as PeopleSoft, Salesforce, and DocuSign.
Strong ability to analyze requirements and translate them into effective test scenarios and cases.
Experience supporting and coordinating User Acceptance Testing (UAT) with business stakeholders.
Proficiency with test and defect management tools (e.g., Azure DevOps, Jira).
Strong attention to detail with a focus on data validation, accuracy, and process integrity.
Ability to manage competing priorities and deadlines in a fast-paced, Agile environment.
Strong written and verbal communication and collaboration skills.
Experience working in Agile/Scrum environments.

TriTech is an equal opportunity employer.

About TriTech Enterprise Systems, Inc.

TriTech Enterprise Systems, Inc., is an Information Technology (IT) Consulting company committed to increasing the competitive advantage of our clients by providing cutting edge solutions through innovation, research and the application of emerging technologies.

Consulting Services

TriTech provides consulting services to both large and small clients in the federal, state and local arenas. We provide detailed solutions in: Website Design, Online Store, Online Marketing, Search Engine Optimization (SEO), Selling Globally Online, Online Assessment

Program and Project Management

TriTech works closely with your team to initiate, plan, control, execute, and close out a major program, from developing a major new technology, installing a state-of-the-art system, reengineering an enterprise, or implementing new processes and tools to improve quality, cost, or delivery performance.

Network Infrastructure

Our experienced technical consultants design, implement and maintain your LAN and WAN. We provide upgrades, configuration, administration, service desk services and computer repair. We can assist your organization in designing an existing network or a completely new network both for today's needs and tomorrow's technology.

Data Management

TriTech can provide a database solution designed to enhance your efforts to support customers. We have extensive experience in developing and maintaining database systems.

System Integration and Testing

TriTech consultants will provide requirements analysis, systems analysis, systems architecture design and development, architecture implementation, test plans and testing, deployment and maintenance for your new or existing IT system.

Information Assurance

TriTech provides leading edge information assurance and systems security solutions. Our specialists will work closely with you to evaluate the security posture of your IT resources and recommend solutions in line with your business needs.

Industry

IT & Software

Company Size

11-50 employees

Headquarters

Hyattsville, MD

Year Founded

2002

Website

tritechenterprise.com

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