Popl

Quality Assurance Analyst

Popl  •  $70k - $90k/yr  •  United States (Remote)  •  4 hours ago
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Job Description

Who We Are

Popl is defining a new category we call In-Person Go-To-Market.

We help revenue teams turn real-world interactions — trade shows, conferences, field events, and meetings — into measurable pipeline and revenue. Our AI-native platform powers event lead capture, enrichment, and real-time CRM sync, transforming every badge scan into a high-quality, actionable lead.

In a world where digital channels are saturated, we're building the infrastructure that makes in-person GTM measurable, scalable, and revenue-driving. Our mission is simple: help companies around the world turn in-person events into a measurable & scalable growth channel.

About the Role

As a Quality Assurance Tester at Popl, you will play a crucial role in ensuring the quality and reliability of our software products. You will be responsible for meticulously testing our applications, identifying any bugs or issues, and collaborating closely with the engineering team.

Your attention to detail will be key in conducting comprehensive tests and documenting all findings. You will be the one to determine if an update is ready to go live or not.

As a self-starter, you will take initiative in identifying and addressing potential problems, and you will be enthusiastic about becoming an expert in all things Popl. You will also use your strong interpersonal skills by working closely with various teams, including developers, product managers, customer support and sales.

What You’ll Do

  • Test with precision: Meticulously test the Popl Dashboard and mobile app to ensure all updates, features, and bug fixes perform flawlessly.

  • Collaborate cross-functionally: Work closely with product, engineering, and customer success teams to communicate issues and verify fixes.

  • Support our users: Provide frontline support to customers, troubleshoot technical issues, and help users get the most out of Popl.

  • Streamline feedback: Organize and prioritize feature requests and bug reports to help guide our product roadmap.

*Note this is not an engineering role

What We’re Looking For

  • Someone who has extreme attention to detail (In your application mention “EATD”) to prove this

  • A self-starter who is enthusiastic, great with people, skilled in trouble shooting, and excited to become our newest Popl expert.

  • General tech support experience with saas products

  • Ability to troubleshoot technological difficulties

  • Ability to work with our SQL backend (training provided)

Why join us?

  • Be part of a rocket-ship startup redefining how professionals connect and grow.

  • Work closely with experienced leaders and cross-functional teams to shape our financial strategy.

  • Make a measurable impact in a role critical to our long-term success.

  • Fully remote

  • Competitive salary

  • Meaningful equity

  • Full insurance & benefits

  • Unlimited PTO

  • $150 monthly wellness credit

  • Constant daily learning

Popl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Popl

About Popl

Popl = Event lead capture + AI data enrichment + digital business cards

Popl is defining a new space called "In-Person Go-To-Market". In-Person GTM is any channel where real, face-to-face interactions spark meaningful business connections and deal flow with future customers.

This includes:

- Trade shows and conferences

- Retail and pop-up events

- Product demos and sampling

- Marketing and brand activations

- Street teams and brand ambassadors

- Door-to-door or field sales

- Event sponsorships and booths

- Workshops, happy hours, and live experiences

Companies haven’t had great tools to track ROI from in-person interactions. Since the results were hard to measure, they weren’t always seen as strategic, just "nice-to-haves." And the things that don’t get tracked, don’t get frameworks or standardized processes.

What we’re seeing now is a renaissance of in-person marketing being taken seriously as a growth channel, not just a branding play. And with AI and better data capture, attribution is catching up, so this category is finally getting the spotlight it’s always deserved.

So how is Popl leading the way of this revolution?

We've built a platform that makes it effortless for teams and professionals to collect and share contact info wherever they go. Our AI-powered platform captures info from event badges, QR codes, and business cards and smoothly syncs it with CRMs. Plus, with our industry leading digital business card platform, every interaction is easy, memorable, and impactful.

2.5+ million professionals and companies across 160+ countries trust Popl to turn real-world moments into growth. Join us 🤝

We are Y Combinator backed, based in New York, and trusted worldwide 🌎

Industry
IT & Software
Company Size
51-200 employees
Headquarters
New York, NY
Year Founded
2020
Website
popl.co
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