About Houston-Galveston Area Council
The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than 7 million people. We are the pulse of our region addressing issues that cross city limits and county lines every single day.
We make decisions that affect our transportation system, ensure the safety and well-being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more. We work to make the region a great place to live, work, and thrive.
What will I be doing?
The Quality Assurance Analyst is the first-level monitor within the Gulf Coast Workforce Board’s Quality Assurance & Risk Team. This position supports monitoring, compliance, and quality assurance activities for workforce programs and subrecipients. QA Analysts perform detailed reviews, data analysis, and reporting to ensure compliance with federal, state, and local regulations, and contribute to continuous improvement initiatives. This role requires strong attention to detail, accuracy in data entry, and proficiency in case management systems.
Monitoring & Compliance:
üConduct programmatic monitoring activities, including desk reviews, on-site visits, and interviews, following established QA procedures.
üReview subrecipient compliance with contractual requirements, policies, and regulations.
üDocument findings, prepare working papers, and assist in drafting monitoring reports.
Data Accuracy & Reporting:
üConduct accurate data validation in case management systems.
üEnsure integrity and accuracy of monitoring results, reports, and supporting documentation.
üAnalyze data trends and identify discrepancies for corrective action.
Quality Assurance Support:
üAssist in quality improvement initiatives by providing feedback on processes and identifying gaps.
üCollaborate with Lead QA Analysts and QA Manager to implement corrective actions and improvements.
Risk & Compliance Assistance:
üSupport risk assessment activities by gathering data and documenting issues in alignment with COSO ERM principles.
üRisk & Compliance Assistance: Escalate compliance concerns and emerging risks to Lead QA Analysts.
Key Qualifications
üExperience in compliance, auditing, quality assurance, or workforce program monitoring.
üAbility to analyze data and prepare clear, concise reports.
üExperience in data entry and case management systems with demonstrated accuracy and attention to detail.
Do you have…
üBachelor’s degree in an applicable academic discipline or related field of study
ü3 years of experience working with local government, nonprofit programs, school, or in job-related duties
Preferred Qualifications
üProficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
üStrong organizational and technical writing skills.
üFamiliarity with Uniform Guidance (2 CFR 200) and monitoring standards
H-GAC is the region-wide voluntary association of local governments in the 13 county Gulf Coast region of Texas. Its service area is 12,500 square miles and contains more than 7 million people. H-GAC's mission is to serve as the instrument of local government cooperation, promoting the region’s orderly development and the safety and welfare of its citizens. H-GAC is the regional organization through which local governments consider issues and cooperate in solving area-wide problems.
