Job Description

Role & Responsibilities – Quality Assurance Assistant Manager

• Assist in overseeing daily Quality Assurance operations to ensure products meet JSC quality standards, customer requirements, and automotive industry regulations.
• Develop, implement, and maintain quality standards, procedures, and systems to minimize defects, reduce waste, and improve overall product quality.
• Respond promptly to customer quality concerns, complaints, and inquiries, ensuring timely investigation, corrective actions, and follow-up.
• Lead root cause investigations and implement effective corrective and preventive actions to prevent recurring quality issues.
• Supervise, train, coach, and develop Quality Assurance associates to improve performance, accountability, and technical knowledge.
• Support continuous improvement initiatives to enhance product quality, operational efficiency, and customer satisfaction.
• Monitor and analyze quality performance indicators, identify trends, and develop action plans to achieve departmental quality targets.
• Support compliance with IATF 16949 and other applicable quality management system requirements, including internal, customer, and supplier audits.
• Collaborate with Production, Engineering, Maintenance, customers, and suppliers to resolve quality concerns and implement improvements.
• Utilize quality tools such as Statistical Process Control (SPC), capability studies, and root cause analysis to monitor and improve manufacturing processes.
• Ensure effective communication and coordination between shifts regarding quality concerns, corrective actions, and operational priorities.
• Assist the Quality Manager with departmental planning, reporting, employee development, and daily operational decisions.
• Promote a culture of quality, safety, teamwork, accountability, and continuous improvement throughout JSC.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in Quality Management, Engineering, Business, or a related field, or equivalent experience required.
• Minimum of 1–3 years of supervisory or management experience required.
• Experience with ISO 9001, IATF 16949, or automotive quality management systems required.
• Experience in stamping and resistance welding operations required.
• Automotive manufacturing experience preferred.
• Knowledge of Geometric Dimensioning and Tolerancing (GD&T) preferred.
• Experience with quality tools, root cause analysis, corrective actions, SPC, and process improvement methodologies.
• Strong leadership, problem-solving, organizational, and communication skills.
• Ability to manage multiple priorities, meet deadlines, and work collaboratively across departments.

Why Join JSC? Be part of a growing automotive manufacturing company that values teamwork, innovation, and continuous improvement. JSC offers competitive compensation, a comprehensive benefits package, opportunities for professional growth, and a supportive work environment where your leadership and contributions make a difference.