Job Description

Would you like to continue your career with one of the most respected care charities? Are you an experienced finance professional looking for a role with genuine purpose? Greensleeves Care, a leading not-for-profit charity providing high-quality residential, dementia and nursing care, is seeking a dedicated Quality and Operations Coordinator to join our growing team. This is a unique opportunity to use your financial expertise to make a real difference and help us reinvest every pound back into our homes, our staff and the older people we support. If you want to work in a values-led organisation where your skills drive meaningful impact, we’d love to hear from you.

As a Quality and Operations Coordinator, you will:

• Assist the Head of Quality in implementing a clinical governance, quality and compliance framework and support a systematic monitoring regime.
• Coordinate the schedule of Central Office Support visits to the homes, planning the rota, ensuring all paperwork is available promptly and collecting and distributing completed reports
• Collate agreed statistics to enable the Operations Director to monitor operational KPI’s.
• Maintain the Trust’s training matrix
• Provide ad hoc support when required to the Regional Management Team
• To undertake tasks assigned by the Head of Quality and the Operations Director from time to time

To apply, you will need:

• GCSE English Language (or equivalent)
• CIPD Training Qualification or other relevant training qualification
• Significant experience of working within an office environment
• Experience of working in a Quality support role

Rewards & Benefits Package

• 25 days paid holiday (plus Bank Holidays)
• Free learning and development
• Company pension scheme – employer’s contribution matched up to 6%
• 2 x Salary Death in Service benefit
• Medical Health Benefit (Beneden)
• Length of Service Awards at 5,10,20,30,40 and 50 years
• Voluntary Lifestyle Benefits through the Hapi App
• Cycle to Work Scheme
• Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
• Refer a Friend scheme (you can earn up to £300 per referral)
• Free DBS

DBS – The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974 Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community

Greensleeves Care Core Values

Respect – We treat residents and colleagues with dignity and value their unique life experiences and personal contributions.

Openness – We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading.

Responsibility – We are committed to meeting the needs of others and behave responsibly towards residents and colleagues, being careful of the choices we make.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.