Job Description

Quality & Governance Officer
• Classification: HS5 $100510 + super + salary packaging
• Full time | Hybrid position, with a mix of onsite work and work from home days.
• Location: Thomas Embling Hospital, Fairfield
Please note, applications will be reviewed and accessed as received. Advertising may close earlier than indicated.
About Forensicare
A career in the forensic mental health sector is diverse, challenging and rewarding. A career at Forensicare will be like no other. If you’re passionate about supporting people in their mental health recovery, Forensicare is where you need to be. You will be a part of a caring and supportive team, making a real difference to people living with the dual stigma of mental illness and offending. We approach our work with curiosity and a commitment to understanding the unique needs of our consumers and carers. Working across community, hospital and prison settings, you can learn, apply your specialist skills and advance in your profession. Together, we can contribute to a more connected, compassionate mental health and criminal justice system
About the role:
This is a unique opportunity to play a key role in strengthening quality and safety outcomes within a specialised forensic mental health service.
As our Quality and Governance Officer (National Standards Partner), you will support the organisation to meet and exceed the National Safety and Quality Health Service Standards (NSQHSS). Working closely with the National Standards Lead, Quality & Safety team, and Executive Directors, you will drive best practice governance, accreditation readiness, and continuous improvement across a complex healthcare environment.
Your responsibilities will include:
• Managing and maintaining policy and procedure systems to ensure compliance
• Supporting staff in developing clear, effective, and compliant policies and procedures
• Collaborate with Executive Directors to review, interpret, and clarify updates to policies and procedures to support their approval process
• Supporting accreditation processes and preparing for short notice assessments
• Coordinating and contributing to National Standards and other quality committees, including by being secretariat
• Monitoring and improving organisational alignment with national standards
• Partnering with teams across clinical and operational areas to embed best care practices
About you:
You are a detail-oriented and systems-savvy professional with a passion for quality improvement in healthcare. You enjoy working across teams, influencing stakeholders, and translating standards into practical, meaningful outcomes.
What you need:
To be successful in this role, you will have:
• Demonstrated involvement in audit or survey processes.
• Experience with directly assissting executives and senior leaders to analyse and interpret documents
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel) and systems for document management
• Experience working with the National Safety and Quality Health Service Standards (NSQHSS) in a healthcare setting (desirable).
• Experience in mental health or a complex healthcare environment (desirable)
To view the full position description, please visit here
Eligibility
• Influenza and Immunisation Evidence
• This position is subject to a Police Check
Benefits
• Salary packaging up to $9,010 + $2,650 meal allowance per year
• Mental health & wellbeing programs
• Professional development opportunities
• Employee Assistance Program for confidential support
• Fitness Passport – discounted access to gyms, pools & fitness centres
• Comprehensive orientation
Forensicare is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds. Forensicare promotes our guiding principles of RESPONSIVENESS, INTEGRITY, IMPARTIALITY, ACCOUNTABILITY, RESPECT, LEADERSHIP, HUMAN RIGHTS; and promotes behaviours that are consistent with these values at all times. Forensicare is an equal opportunity employer and offers a smoke free environment.