Job Description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Rockwell Automation is seeking a Quality Engineer to support Operations and Engineering quality activities. This role is critical in ensuring sustained performance and customer satisfaction throughout the product lifecycle. The engineer will collaborate across engineering, manufacturing, product management, and program management teams to establish and execute quality goals, resolve issues, and promote continuous improvement. The QA/QC position will primarily be responsible for quality-related tasks to support unique customer requirements, with the expectation to deliver streamlined processes to continue delivering reliable and quality products.

Key Responsibilities

• Read and interpret technical product documentation with understanding of product usage within customer application and environment.
• Develop and implement a quality management strategy to improve the quality of released solutions and new product designs.
• Demonstrate partnerships with peers, leaders, and partners.
• Collaborate with global cross-functional teams including engineering, manufacturing, and product management.
• Implement metrics and dashboards to lead ongoing visibility and continuous improvement to quality objectives.
• Lead process improvement efforts that create systemic improvements in quality and customer issue resolution.
• Facilitate and participate in retrospectives for continuous improvement of products and processes; promote development and tracking of action items.
• Perform risk assessments and implement early preventive mitigation action plans.
• Maintain accountability for high-quality performance throughout the product lifecycle by overseeing field performance, leading investigations, and driving corrective actions to improve customer satisfaction.
• Drive performance results.
• Purse tasks with drive and develops timely actions.
• Must speak English

The essentials - You will have

• Bachelor of Science degree in Electrical Engineering, Mechanical Engineering or equivalent
• 5 years in quality, manufacturing or field service engineering, with demonstrated experience in both product development (NPI) and post-release support
• Experience in post-release quality support, including field issue resolution, RCFA, and continuous improvement projects
• Increase results with cross-functional team within a complex matrix organization
• Problem-solving skills to performance results
• Experience in QA tools and methodologies

The preferred- You might have

• Proficiency in Microsoft applications ( Excel and PowerPoint, Power BI)
• Experience with Enterprise Resource Planning system, SAP.
• Certification in LEAN, Six SIGMA tools and methodologies (Green Belt), CQE, AQE
• Provide key inputs into HW, SW/FW, and product requirements with basic understanding of product and applications

You will report to TEAM LEADER, SSB ENGR

• What We Offer

• Savings Fund doubled by us
• Food coupons
• Subsidized cafeteria
• Transportation services
• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• Retirement benefits
• Life Insurance

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other role.

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