Job Description

Quality Analyst - TNB

Application Deadline: 23 October 2026

Department: Production TNB (Mimeo)

Employment Type: Full Time

Location: Memphis, TN

Reporting To: Production Supervisor

Description

Shift: Monday to Friday; 4:30 PM to 1:15 AM

A Quality Analyst is a highly energetic and motivated individual who will be responsible for meeting the requirement, expectations, and needs of the customer and ensuring all printed orders and customer inventory are defect-free by performing a detailed audit on all orders Level 2 and above. This role will use a ruler to ensure that the accuracy of the desired size per customer request has been met, while also using a scale to aid in weighing/counting products. To be successful in this role you will need to be goal-oriented, organized, show attention to detail, and have the ability to perform tasks that require hand-eye coordination as well as dexterity.

Key Responsibilities

• Read and comprehend the job instructions (QA Checklist), which may include: general instruction, special Instructions, and change orders
• Perform HIGHLY DETAILED quality checks on orders Level 2 and above
• Input data as needed on an excel sheet
• Random audits to be performed throughout the production floor
• Meet or exceed production goals set by the management team
• Ensure adherence to all documented processes and procedures
• Check to ensure that the documents and customer inventory is in its proper location as indicated in Production Workflow Tool (PWT)
• Make decisions on the pass/fail for documents, within tolerance, prior to shipping to customers
• Others duties as assigned

Skills Knowledge and Expertise

• High School Diploma or equivalent (required)
• Must be dependable, flexible and have the ability to work overtime with little or no notice (required)
• Minimum of 6 months experience in a quality position (required)
• Entry-level computer experience (required)
• Ability to enter data in an Excel spreadsheet (required)
• Be able to demonstrate the ability to read a ruler (required)
• Patience and focus with high attention to detail (required)
• Able to manage time efficiently to meet hourly goals (required)
• Ability to differentiate between different paper stocks (preferred)

Benefits

• Agility: Remains positive and composed when faced with new information or approaches or under-pressure
• Personal Development: Incorporates self-analysis, feedback, and organizational climate to identify and pursue growth opportunities
• Team-oriented: Working well with others and taking charge when an order enters the workflow as well as crosstraining in various areas within your department
• Decision Making: Makes timely, prudent decisions based on available data