Job Description

Qualitative UX Researcher, Creator Experiences

About the Role

We are seeking a mid-level Qualitative UX Researcher to help shape the future of creator-focused digital experiences. This role will support research across emerging creator tools and products, including AI-powered experiences and zero-to-one product development.

You will work closely with senior researchers and cross-functional partners across product and design to plan and execute qualitative research, uncover meaningful user insights, and translate findings into clear recommendations that influence product decisions.

This is an excellent opportunity for a researcher who has strong qualitative fundamentals, is genuinely interested in the creator ecosystem, and wants to continue developing their craft in a fast-moving consumer technology environment.

What Youll Do

• Plan and execute qualitative UX research from study design through synthesis and delivery.
• Partner with research leads and cross-functional stakeholders to clarify research objectives, hypotheses, and key questions.
• Develop high-quality screeners, discussion guides, study plans, and other research materials.
• Moderate 1:1 interviews, focus groups, panels, diary studies, and other qualitative research sessions.
• Adapt in real time during research sessions based on participant behavior, unexpected responses, or changing discussion dynamics.
• Synthesize research findings into clear themes, insights, implications, and actionable recommendations.
• Create polished, decision-oriented research readouts that connect user insights to product opportunities and tradeoffs.
• Support research for creator-focused products and experiences, including AI-powered workflows and early-stage, zero-to-one initiatives.
• Collaborate closely with product managers, designers, researchers, and other cross-functional partners.
• Leverage existing research infrastructure and utilize light quantitative pulse surveys when appropriate to complement qualitative findings.
• Own executional research workstreams while partnering with and learning from senior research leads.

Required Qualifications

• 3+ years of professional qualitative UX research experience.
• Strong hands-on experience conducting qualitative research, including 1:1 interviews, focus groups or panels, and diary studies.
• Demonstrated ability to independently develop screeners, discussion guides, study plans, synthesis, and research readouts.
• Strong moderation skills, including the ability to think on your feet and navigate unexpected or sensitive moments during live sessions.
• Excellent synthesis skills and the ability to turn complex research findings into clear, actionable insights.
• Strong communication, collaboration, and stakeholder management skills.
• Experience partnering effectively with cross-functional teams, including product, design, and research.
• Genuine interest in creators and the creator economy, whether through professional research experience, personal experience as a creator, or active engagement with creator platforms and communities.
• Growth mindset with a demonstrated openness to feedback, continuous learning, and development alongside more senior researchers.

Preferred Qualifications

• Previous UX research experience focused on creators, social platforms, or consumer-facing digital products.
• Experience researching creator workflows, audiences, tools, or platform experiences.
• Experience supporting zero-to-one product development or other early-stage innovation initiatives.
• Exposure to AI-powered products, generative AI workflows, or AI-adjacent user experiences.
• Strong product and business judgment with the ability to connect research findings to product decisions and strategic tradeoffs.
• Experience conducting research in an onsite lab environment.
• Familiarity with lightweight quantitative surveys or mixed-method approaches.
• Personal experience creating content or a strong understanding of creator platforms, workflows, audiences, and challenges.

What Were Looking For

The ideal candidate combines strong qualitative research craft with curiosity, adaptability, and a genuine interest in creator experiences. You are comfortable owning research execution while collaborating closely with senior researchers, and you actively seek feedback as an opportunity to improve your work.

You bring a high level of attention to detail to research materials and deliverables, communicate clearly with stakeholders, and understand that great research goes beyond identifying user needs. You can connect those insights to the decisions, opportunities, and tradeoffs facing a product team.

Work Environment

This is a hybrid role with a strong preference for candidates located in the San Francisco Bay Area or New York City. Onsite collaboration and access to research facilities are important components of the role, particularly for in-person research and lab-based moderation.

The team operates in a fast-paced, highly collaborative environment focused on consumer technology, creator experiences, emerging AI capabilities, and new product development.

Job Type & Location

This is a Contract position based out of New York, NY.

Pay and Benefits

The pay range for this position is $50.00 - $70.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of New York, NY.

Application Deadline

This position is anticipated to close on Nov 23, 2026.

Workplace Type

This is a hybrid position in New York,NY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.