Job Description

Want to be part of the UK’s No.1 voted Nail Salon?

Townhouse is the leading global luxury nail salon brand, known for revolutionising the nail care experience with premium treatments in beautiful spaces. Founded by Juanita Huber-Millet, we are dedicated to reinventing the salon experience, through bespoke treatments and attention to detail. Featured in Made in Chelsea, Vogue, Tatler, SheerLuxe and Glamour, we now have 40+ salons across the UK and US. We’re the most talked about name in modern nail care, committed to exceptional experiences for our clients and our teams.

Champneys is a destination health spa chain with resorts, hotels and day spas located in the English counties of Bedfordshire, Cheshire, Hertfordshire, Hampshire, Kent and Leicestershire. Founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined, Champneys is passionate about; creating experiences that promote wellness and wellbeing as well as being leaders in developing treatments to make our guests feel happier and healthier inside and out. We are a family run business operating with the highest commercial standards and with complex and diverse operations, including operations within the area of academia.

Located within Champneys Tring, you will be employed by Champneys as a Nail Artist with all the incredible Townhouse support and technical training.

Our fantastic benefits include:

• Health, Wellness and Wellbeing incentives:
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our properties
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform

Responsibilities:

• As Shift Leader/ Senior Nail Technician you will be conducting treatments whilst taking on supervisory responsibilities.  
• Keep a close eye on day-to-day activities, assist the Salon Manager in a smooth running of the salon.
• Set the tone for teamwork and positivity, fostering a collaborative atmosphere among our salon staff.  
• Ensure every customer receives outstanding service that aligns with Townhouse’s high standards and address any concerns or issues professionally.   
• Opening and closing duties, maintain cleanliness and organisation, and assist with inventory management and stock control.  
• Onboard new team members, providing guidance and ongoing support to help them succeed.  
• Monitor team performance and address any concerns promptly. Work with Salon Manager to implement plans for performance improvement when needed.  
• Assist in creating and maintaining staff schedules, ensuring we have the right team in place during busy times.  
• Drive salon team to actively recommend and sell Townhouse nail care products tailored to each client’s needs, contributing to salon retail targets.
• Work within a cluster of salons, you may be required to work in other salons.

Requirements and qualifications:

• NVQ Level 2 in Beauty Therapy, Nail Technology or an equivalent qualification.
• Demonstrate previous experience as a Shift Leader/ Salon Supervisor or Senior Nail Technician.  
• Must have full time availability, including weekends.  
• Have knowledge of nail products, techniques, and current trends.  
• Exhibit strong attention to detail and excellent manual dexterity.  

Apply Now and Be Part of Our Exceptional Team!

Join us at Townhouse, where your role as a Nail Artist is not just a job - it's an opportunity to shine, create, and make every client feel extraordinary.

Equal Opportunities:

Townhouse is proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.