Job Description

Quadient Inspire Communication Specialist

Quadient Inspire Communication Specialist

Who are we?

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?

The Quadient Inspire Communication Specialist supports the development of personalized communication templates using Quadient Inspire, working closely with experienced developers and mail team to learn and grow in a collaborative environment. This role contributes to template testing, data integration, quality review, and documentation to ensure accurate, timely, and high-quality communication outputs.

Where you will have an impact

• Support the creation and modification of variable data templates using Quadient Inspire Designer, ensuring alignment with project specifications and guidelines
• Support the generation of output files (e.g., PDF, AFP, HTML) for print and digital communications using Quadient Inspire Scaler and Automation tools
• Apply basic personalization logic, conditional formatting, and data mapping under the guidance of senior developers
• Conduct initial testing of templates to verify data integration, layout accuracy, and output formatting
• Participate in quality assurance reviews by comparing output files to design specifications and identifying discrepancies
• Collaborate with team members to gather requirements, clarify expectations, and ensure timely delivery of communication assets
• Maintain organized documentation of development work, including version history, template specifications, and change logs
• Assist in troubleshooting template or output issues by reviewing logs, inspecting data files, and escalating complex problems to senior team members
• Learn and follow established development workflows, coding standards, and best practices for document composition
• Support the integration of data files (CSV, XLSX, XML, JSON) into templates and assist in validating data accuracy
• Participate in team meetings, training sessions, and knowledge-sharing activities to build technical skills and stay current with platform updates
• Contribute to a collaborative and inclusive team environment by offering ideas, asking questions, and supporting peers
• Perform other duties as needed.

What’s necessary to do the job?

Experience, Education, and Certifications/Licenses:

Education High School Diploma or Equivalent Required Notes: Bachelors degree in computer science or related field preferred.

Experience

>1 Year

Required

Notes:

0-1 years of experience with Quadient Inspire or similar CCM (Customer Communications Management) software tools

Experience working with data files (CSV, XLSX, JSON) required

Familiarity with layout/design tools and data-driven design and personalization concepts required

Familiarity with scripting languages (e.g., JavaScript) and data formats (e.g., JSON, XML) required

Licenses and Certifications N/A Preferred/Required Notes:

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

We offer a comprehensive and competitive total rewards package designed to support your health, financial well being, and work life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

This role is compensated on an salary basis. The expected pay range for this position is $80,000 – $85,000 per year, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve.

Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together.

Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.