Job Description:

We are currently seeking an experienced
Developer
for
a critical infrastructure project. Our organization is migrating its enterprise
Customer Communication Management (CCM) platform from
Thunderhead
to
Quadient
Inspire
. The successful candidate will play a pivotal role in analyzing
existing Thunderhead templates, business logic, and data structures, and
architecting/developing their exact or improved equivalents within the Quadient
ecosystem.

Key Responsibilities

• 
  Migration
  & Development:

• 
  Lead
  the technical migration of document templates, layouts, and business rules
  from Thunderhead to Quadient Inspire (Designer, Automation, and Scaler).
• 
  Analyze highly complex business requirements;
  generate technical specifications to design templates in Exstream and Quadient
• 
  Create templates and new customer correspondence
  on the Exstream and Quadient platform

• 
  Systems
  Analysis:
  Reverse-engineer existing Thunderhead data dictionaries,
  XML/JSON payloads, and routing logic to ensure 100% accuracy in the new
  Quadient environment.
• 
  Integration:
  Connect Quadient Inspire workflows with core upstream systems, databases,
  and APIs to ensure seamless data ingestion and document generation.
• 
  Testing
  & QA:

• 
  Develop
  and execute unit tests, and support Quality Assurance (QA) and User
  Acceptance Testing (UAT) to ensure migrated documents match legacy outputs
  in fidelity, data accuracy, and compliance.
• 
  Leverage
  industry best practices to design, test, implement, and support a solution
• 
  Review
  code changes for other Exstream and Quadient developers
• 
  Perform
  unit testing of templates/documents
• 
  Support
  integration testing and quality assurance
• 
  Debug
  print, email, dynamic content, responsive design, and other integration
  challenges. Demonstrate understanding of Debug and Trace features
• 
  Mentor
  less experienced developers

• 
  Optimization:
  Identify opportunities to consolidate templates, optimize processing
  speeds, and leverage Quadient-specific features to improve the overall
  communication strategy.
• 
  Documentation:
  Maintain clear, comprehensive documentation of mapping logic, new
  architecture, and deployment procedures.

Requirements

Required Qualifications:

• 
  CCM
  Expertise:
  3+ years of hands-on experience in Customer Communication
  Management development.
• 
  At
  least 5 years of experience in developing, configuring, and architecting
  OpenText Exstream and Quadient Inspire objects
• 
  Hands-on
  experience with Exstream Designer version 9 or higher (version 16 or
  higher preferred) and Quadient Inspire version 11 or higher
• 
  Proficient
  with mapping data, building components, tables, flow pages, templates,
  etc.
• 
  Proficient
  with various data formats (XML, csv, fixed-length record, delimited)
• 
  Understanding
  of different output file formats, output queues, and Print file formats
  (PDF, AFP, etc.)
• 
  Experience
  with architecting pub files
• 
  Experience
  with Inspire Scaler/Automation and Inspire Interactive
• 
  Understanding
  of Sorting and bundling, Dynamic data import and data aggregation
• 
  Ability
  to provide accurate time, resource, and dependency estimates for Exstream
  and Quadient road map projects based on the business requirements.
• 
  Knowledge
  of the document development lifecycle
• 
  Strong
  analytical, problem-solving, and communication skills
• 
  Quadient
  Inspire:
  Strong proficiency in
  Quadient Inspire Designer
  and
  Inspire
  Automation
  (Experience with Inspire Scaler and Interactive is a strong
  asset).
• 
  Thunderhead
  Knowledge:
  Prior experience with
  Thunderhead
  (now SmartIQ/Smart
  Communications) is highly preferred to understand legacy template
  structures and proprietary logic.
• 
  Technical
  Skills:
• 
  Strong
  background in data manipulation and integration (XML, XSLT, JSON, CSV).
• 
  Scripting
  and programming experience relevant to CCM (e.g., Groovy, JavaScript,
  SQL).
• 
  Language:
  Fully
  Bilingual (French/English)
  . Must be able to communicate
  technical concepts clearly in both languages to coordinate with the
  Montreal team and broader North American stakeholders.
• 
  Location:
  Based in or around Montreal, QC, with the ability to work in a hybrid
  model (part-time on-site, part-time remote).

Soft Skills

• 
  Strong
  analytical and problem-solving mindset with high attention to detail
  (pixel-perfect document recreation).
• 
  Ability
  to work autonomously in a fast-paced contract environment.
• 
  Excellent
  time-management skills to meet strict migration milestones and deadlines