Job Description

Role: Quadient Consultant

Location: US based - remote

Duration: 3-6 months

Roles/Responsibilities

• Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler)
• Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production.
• Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies.
• Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output.
• Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation.
• Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems.
• Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting.
• Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness.
• Maintain documentation and version control of Quadient Inspire applications, templates, and configurations.
• Ensure compliance with data privacy and security regulations in document management and customer communications.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Strong background in Quadient Inspire implementation and development.
• In-depth knowledge and hands-on experience with Quadient Inspire Designer, Inspire Automation or Scaler, and Interactive modules.
• Proficiency in scripting and coding languages used in Quadient Inspire, such as Groovy, JavaScript, XML, JSON, SQL.
• Strong understanding of document composition, data extraction, and document management concepts.
• Experience with data integration and data mapping using Quadient Inspire or similar tools.
• Familiarity with postal regulations and best practices in mail preparation and output generation.
• Strong communication and interpersonal skills to communicate concepts to both technical and non-technical audiences.
• Knowledge of other customer communications platforms or document management systems.
• Familiarity with Agile methodologies and project management tools is desirable.
• Self-motivated and proactive, with a continuous improvement mindset.

Nice to have:

• EngageOne CCM experience will be plus