Job Description

What is Voyageur Aviation Corp.?

Unfamiliar with what we do? No worries, we've got you covered!

At Voyageur Aviation Corp., we deliver innovative solutions to customers with unique aviation requirements. We are an integrated provider of specialized aviation services, including, advanced engineering and maintenance capabilities, part sales and logistics management, aircraft leasing, and contract flying operations both internationally and domestically supporting humanitarian missions, cargo, and workforce movements to remote communities. Our headquarters are in North Bay, Ontario, and we are a wholly owned subsidiary of Chorus Aviation Inc.

What we offer and what makes us special:

• We stand out as a leading company engaged in exceptionally distinctive projects, spanning captivating destinations worldwide, and collaborating with extraordinary and exclusive clients.
• We can turn your wildest imagination into reality, whether it's complete plane restructuring and modernization, complex maintenance, or a comprehensive plane redesign.
• Our team comprises the best, with unparalleled expertise. No one else on Earth can match what we achieve. We are true pioneers in aviation.
• Abundant growth opportunities await you here. Our employees choose to stay for the long term, thriving in a culture of continuous learning and boundless possibilities.
• We've got you covered! Our comprehensive benefits program is employer-paid and includes extended health care.
• Additionally, we offer a retirement pension plan, an employee and family assistance plan, and participation in the Employee Share Ownership Plan (TSX: CHR).

Explore your next role:

The QU Sales Manager will oversee all Quarantine (QU) Sales operations, personnel, and warehouse activities to ensure the safe, efficient, and compliant management of aeronautical materials. This position is accountable for maintaining full compliance with all Company Stores policies and procedures, regulatory standards, and quality requirements. The QU Sales Manager will drive interdepartmental collaboration, ensures effective reporting and communication, and supports strategic improvement initiatives that enhance efficiency, quality, and customer satisfaction.

Your responsibilities

• Lead, coordinate, and support the QU Sales team, including Lead Hand and AMT Sales Associates.
• Ensure team performance meets company standards for safety, accuracy, efficiency and productivity.
• Provide coaching, mentorship, and clear direction to promote teamwork, engagement and continuous improvement.
• Plan and prioritize daily workloads, allocating resources to meet operational and customer demands.
• Conduct regular performance check-ins, support development plans, and participate in performance evaluations
• Resolve escalated operational issues, remove barriers for the team, and take proactive steps to prevent recurrence.
• Generate, analyze, r and present monthly (or ad hoc) operational and performance reports for the Director, Supply Management, providing analysis, trend insights, and recommended actions to address variances or risks.
• Act as the primary liaison between QU Sales and internal departments including Procurement, Maintenance, Finance, Quality, and Corporate Sales to ensure alignment on material flow and operational needs
• Coordinate the timely movement of materials, documentation, and project updates through structured planning, scheduling, and communication with cross-functional teams
• Maintain proactive communication to resolve operational challenges, remove barriers, and support the fulfillment of internal and external customer requirements.
• Provide operational insight and data to support strategic initiatives, process improvements, and decision-making across departments.
• Ensure information shared between teams is accurate, timely, and consistent, supporting smooth workflow integration and minimizing delays or misunderstandings.
• Influence workflow improvements that enhance interdepartmental efficiency and reduce communication gaps.

Your Distinctive Ingredients for Success:

• A Supply Chain Diploma is required; additional certifications such as Forklift Certification, Receiving Inspector certification, and/or a Dangerous Goods (DG) Specialist designation are considered an asset.
• Valid Dangerous Goods and WHMIS certification is required to perform the duties of the role safely and in compliance with regulatory requirements.
• Project Management certification (e.g., PMP) and/or a recognized Supply Chain professional designation is preferred.
• A minimum of (5) five years of experience in aviation materials or logistics is required, including at least three years in a supervisory or management capacity.
• Proven skills in planning, organization, and prioritization to support operational efficiency and business objectives.
• Effective communication and collaboration skills, with the ability to work cross-functionally and align stakeholders.
• High level of initiative and problem-solving ability, with a proactive approach to identifying and resolving issues.
• Strong customer and results orientation, with a focus on meeting service expectations and driving continuous improvement.

Eligibility:

You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check.

You belong here!

Voyageur Aviation Corp. is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Location and other Key Details:

• You will work on- site at our North Bay head office Monday to Friday.