About
This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a Manpower
management solutions firm operating in the East African Region in the countries
of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client
SPIRO,
we are looking for
a competent
,
skilled and experienced
Battery Lead (Aftersales Battery Operations)
to work in Uganda and Rwanda.

Vacancies
: 1

Reports to
: Country After
sales Manager.

Job
purpose
:

Own
and lead end-to-end battery management and maintenance operations in The
assigned country—ensuring safe receiving, triage, repair execution, quality
control, spares escalation and ordering, tooling readiness, workforce
scheduling, and performance reporting. The Battery Lead ensures maximum battery
uptime, predictable turnaround time, and strong asset governance across service
centers, swap stations, and field escalations.

KEY
RESPONSIBILITIES

·
Own the battery
aftersales workflow: receiving → triage → diagnosis → repair → QC →
release/redeployment; enforce release gates.

·
Ensure accurate
receiving, serial-level traceability, and asset governance (labeling,
segregation, quarantine, storage standards, audit readiness).

·
Deliver repair
performance against KPIs (TAT/SLA, FTFR, repeat failure reduction, audit score,
defect leakage).

·
Enforce strict
EHS/HV safety discipline: isolation verification, LOTO, PPE, incident
containment, near-miss reporting and closure.

·
Lead RCA for top recurring faults; implement CAPA
with owners, timelines, and closure evidence.

·
Own spares escalation and ordering:
forecasting/min-max, urgent escalations, lead-time tracking; align with
parts/procurement/finance.

·
Ensure tooling and test equipment readiness:
availability, calibration, serviceability; maintain ESD controls and safe work
zones.

·
Plan and schedule resources (shift plan, workload
balancing, priority queue management); coach technicians and run competence
checks.

·
Provide weekly/monthly reporting to Country After
sales Manager and dotted-line governance to Africa O&M publish dashboards
and action trackers.

·
Coordinate cross-functionally with Energy,
Quality, IoT/Diagnostics, Procurement, Finance, and EHS for rapid issue
resolution.

Requirements

REQUIRED QUALIFICATIONS AND SKILLS.

·
Diploma or bachelor’s degree in electrical/Electronic
Engineering, Mechatronics, Automotive Engineering, or related field.

·
3 –6 years’ experience in EV battery
service/maintenance/operations (lithium-ion), including 1–2 years in a
lead/supervisory role.

·
Demonstrated experience managing repair
operations: workflow control, backlog management, parts coordination, KPI
delivery.

·
Strong understanding of battery safety and
high-voltage working practices.

·
Exposure to battery swap operations and
high-uptime service networks.

·
Familiarity with BMS concepts and diagnostic data
interpretation (logs/bench testing; CAN exposure is a plus).

·
Working knowledge of Lean/Kaizen and structured
problem solving (5-Why, Fishbone, basic FMEA).

WORKING
CONDITIONS

·
Workshop-based leadership with nationwide
coordination across service centers and swap sites; travel as required.

·
May require shift/extended hours support during
incidents or high backlog periods.

·
Strict compliance with PPE and battery safety
protocols is non-negotiable.

All candidates who meet the criteria outlined above
are encouraged to apply under the job vacancy
“QSSU-SPIRO-BL-ASBO-
BATTERY LEAD (AFTERSALES BATTERY OPERATIONS)
.”

Note
The deadline for applications is not later than
08:00 am Wednesday
3
rd
June 2026
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL
LEAD TO DISQUALIFICATION.