About this job

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client
RIPPLE EFFECT in the NGO sector,
we are looking for a competent
,
skilled, and experienced
Human Resource and Administration Officer.

About the Project

The Youth Economic Empowerment through Livestock Development (YEELD) Program is a five-year initiative aimed at improving the socio-economic well-being and resilience of financially disadvantaged young people aged 18–35 years in the Teso, Bukedi, and Ankole sub-regions of Uganda through livestock value chains. The program seeks to create 250,000 work opportunities, including for 200,000 (80%) young women, 5% persons with disabilities (PWDs), and 3% refugees and displaced persons (RDPs). YEELD is being implemented across 20 districts in the three sub-regions through a consortium coordinated by Ripple Effect, dfcu Foundation, and Multi Community Based Development Initiative (MUCOBADI), and Action For Development (ACFODE) as a social and inclusion partner in partnership with the Mastercard Foundation.

Role Purpose

The Human Resources Officer provides operational HR support and coordination for the YEELD project at regional level. This role ensures that HR systems, processes, and practices are effectively implemented to support programme delivery, staff wellbeing, and compliance with organizational policies and donor requirements.

Working closely with the Project Manager and under technical guidance from the central HR function, the postholder supports recruitment, staff management, performance processes, HR administration, safeguarding compliance, and staff engagement within the region.

HR Operations &
Administration

·
Implement HR
policies, procedures, and systems at regional level in line with Ripple
Effect standards.

·
Maintain accurate
and up-to-date staff records, contracts, and HR documentation.

·
Manage onboarding
and exit processes, ensuring compliance with organizational procedures.

·
Support payroll
inputs by tracking attendance, leave, and staff records.

·
Oversee daily
office operations and ensure a well-organized, functional work environment

·
Manage office
supplies, inventory, and procurement of goods and services

·
Coordinate
maintenance, repairs, and manage office space and equipment

·
Ensure compliance
with health, safety, and organizational policies

·
Liaise with
vendors, negotiate contracts, and maintain service provider relationships

·
Manage
documentation, records, and efficient filing systems (physical and digital)

·
Support
communication, scheduling, meetings, events, reporting, and office security
systems

Recruitment &
Onboarding

·
Coordinate
recruitment processes for regional roles, including drafting job adverts,
scheduling interviews, and supporting selection processes.

·
Ensure fair,
transparent, and timely recruitment aligned with organizational standards.

·
Facilitate
induction and onboarding of new staff and consultants.

Performance Management
& Staff Support

·
Support
implementation of performance management processes, including goal setting,
appraisals, and reviews.

·
Work with Project
Managers to track staff performance and development needs.

·
Provide guidance
to staff on HR policies, procedures, and workplace issues.

·
Promote staff
wellbeing, engagement, and a positive working environment.

Training & Capacity
Development

·
Coordinate staff
training, learning, and development initiatives within the region.

·
Identify capacity
gaps and work with management to address training needs.

·
Support delivery
of HR and safeguarding-related trainings for staff and partners.

HR Compliance &
Policy Implementation

·
Ensure compliance
with labour laws, organizational HR policies, and donor requirements.

·
Support audits
and reviews by maintaining proper documentation and records.

·
Promote
understanding and adherence to HR policies across the project teams.

Safeguarding &
Employee Relations

·
Support
implementation of safeguarding policies and reporting mechanisms at regional
level.

·
Promote a safe,
respectful, and inclusive working environment.

·
Handle employee
relations issues at regional level, escalating where necessary.

·
Ensure staff
understand whistleblowing and reporting procedures.

Support for Programme
Delivery

·
Work closely with
Project Managers to ensure HR capacity aligns with programme needs.

·
Support workforce
planning and deployment of staff across project activities.

·
Facilitate timely
contracting of staff, consultants, and short-term personnel.

Other Duties

·
Ensure compliance
with organizational values and Africa Forward Together approach.

·
Participate in
organizational HR initiatives and improvement processes.

·
Track and ensure
efficient use of organization assets.

·
Manage
organization/project
fleet.

·
Perform other
duties as reasonably assigned by the Project Manager or HR Manager.

Key results

·
Efficient and
compliant HR systems implemented at regional level.

·
Timely
recruitment and onboarding of qualified staff.

·
Staff performance
management processes effectively supported.

·
Accurate and
up-to-date HR records and documentation maintained.

·
High levels of
staff engagement, wellbeing, and retention.

·
Compliance with
labour laws, safeguarding policies, and organizational standards.

·
Strong HR support
contributing to smooth programme implementation.

At Ripple Effect, we are
committed to creating a safe and rewarding environment for all of our people,
including staff, participants, partners, volunteers, children, and vulnerable
adults. It is a shared responsibility to ensure that everyone is treated properly
and protected from harm, exploitation, and abuse. To fulfil this commitment, we
have established a robust Safeguarding Policy that everyone working with us is
expected to follow, along with a confidential whistle-blowing procedure that
allows individuals to raise any concerns they may have.

The HR Officer plays a
key role in promoting safeguarding awareness, ensuring staff understand their
responsibilities, and supporting implementation of safeguarding policies and
reporting mechanisms at regional level.

Requirements

Person
Specification

Essential:

§
Bachelor’s
degree in human resource management, Business Administration, Organizational
Psychology, or related field.

§
Post
graduate training in HR