About this Job

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client
Ripple Effect in the NGO Sector
, we are looking for
3(three)
competent, skilled, and experienced
COMMUNICATION OFFICERS

MUCOBADI

DFCU Foundation

Mbale – (1 Vacancy)

Soroti – (1 Vacancy)

About the Project

The Youth Economic Empowerment through Livestock Development (YEELD) Program is a five-year initiative aimed at improving the socio-economic well-being and resilience of financially disadvantaged young people aged 18–35 years in the Teso, Bukedi, and Ankole sub-regions of Uganda through livestock value chains. The program seeks to create 250,000 work opportunities, including for 200,000 (80%) young women, 5% persons with disabilities (PWDs), and 3% refugees and displaced persons (RDPs). YEELD is being implemented across 20 districts in the three sub-regions through a consortium coordinated by Ripple Effect, dfcu Foundation, and Multi Community Based Development Initiative (MUCOBADI), and Action For Development (ACFODE) as a social and inclusion partner in partnership with the Mastercard Foundation.

The Communications Officer
supports the implementation of YEELD’s communication, visibility, and knowledge
management activities. Working closely with the Communications Manager, the
role is responsible for executing communication plans, producing content,
documenting programme results, and supporting visibility and branding efforts.

The postholder plays a
critical role in gathering field-level content, supporting storytelling,
managing digital platforms, and ensuring timely dissemination of information
across internal and external audiences. The Communications Officer also
contributes to archiving programme documentation and strengthening
communication capacity among regional teams.

Area of Responsibility

Action Steps

Impact Criteria / Measures

Communication Implementation &
Content Development

Support implementation of YEELD’s
communication and visibility strategy.

·
Communication activities implemented
in a timely and coordinated manner.

·
Increased visibility of programme
activities across communication platforms.

Develop high-quality communication
content including impact stories, case studies, blogs, newsletters, and
social media posts.

·
High-quality and audience-appropriate
communication materials consistently produced.

·
Increased engagement across digital
and offline communication platforms.

Support preparation of reports,
briefs, presentations, and other communication materials.

·
Communication products completed
accurately and within agreed timelines.

Capture and package programme results
into compelling and audience-appropriate formats.

·
Programme results and participant
stories effectively documented and communicated.

Programme Documentation &
Storytelling

Support documentation of programme
achievements, lessons learned, and beneficiary stories from the field.

·
Consistent documentation of programme
achievements and learning across regions.

Conduct field visits to collect
photos, videos, interviews, and testimonials.

·
High-quality field documentation and
multimedia content collected regularly.

Ensure ethical storytelling
practices, including informed consent and safeguarding compliance.

·
Full compliance with safeguarding,
consent, and ethical storytelling requirements.

Digital Communication & Media

Manage and update digital platforms
(website, social media channels).

·
Digital platforms updated
consistently with relevant and engaging content.

Produce and publish regular content
across digital channels to enhance programme visibility.

·
Improved online visibility and
audience engagement.

Support media liaison and engagement
activities including drafting press releases and media briefs.

·
Timely support provided for media
engagement and external communications activities.

Monitor digital engagement and
provide basic analytics reports.

·
Basic communication performance
insights regularly tracked and shared.

Visibility & Branding Compliance

Ensure all communication materials
comply with Ripple Effect and Mastercard Foundation branding and visibility
guidelines.

·
Communication outputs fully compliant
with branding and donor visibility requirements.

Support design and production of IEC
materials, reports, and branded assets.

·
Quality branded communication
materials produced and disseminated.

Work with service providers
(designers, printers, videographers) under guidance of the Manager.

·
Effective coordination with
communication service providers.

Internal Communication &
Coordination

Support internal communication across
programme teams and partners.

·
Improved coordination and
communication flow across programme teams and partners.

Coordinate communication inputs from
regional teams.

·
Timely receipt and consolidation of
regional communication inputs.

Maintain communication calendars and
content pipelines.

·
Communication schedules and content
pipelines consistently maintained and updated.

Knowledge Management & Archiving

Support systematic filing and archiving
communication materials, reports, and knowledge products.

·
Communication files and knowledge
products systematically organized and easily retrievable.

Maintain organized digital
repositories for easy access and retrieval.

·
Well-maintained and accessible
digital communication archives.

Assist in preparing knowledge
products and learning briefs.

·
Learning and knowledge products
supported and disseminated in a timely manner.

Regional & Partner Support

Provide hands-on support to regional
teams in content collection and documentation.

·
Regional teams effectively supported,
in programme documentation and storytelling.

Build capacity of field staff and
partners in basic storytelling and content capture.

·
Improved quality and consistency of
communication materials from implementation areas.

Ensure consistent flow of
communication materials from implementation areas.

·
Regular and timely communication flow
maintained from programme regions.

Other Duties

Ensure compliance with Ripple Effect
policies and safeguarding standards.

·
Compliance maintained across
communication activities.

Represent the programme in
communication activities where required.

·
Professional representation of the
programme maintained during communication engagements.

Perform any other duties as assigned
by the Communications Manager.

·
Additional communication
responsibilities supported effectively as required.

At Ripple Effect, we are committed to creating a
safe and rewarding environment for all of our people, including staff,
participants, partners, volunteers, children, and vulnerable adults. It is a
shared responsibility to ensure that everyone is treated properly and protected
from harm, exploitation, and abuse. To fulfil this commitment, we have
established a robust Safeguarding Policy that everyone working with us is
expected to follow, along with a confidential whistle-blowing procedure that
allows individuals to raise any concerns they may have.

Requirements

§
Essential: Bachelor’s
degree in communications, Journalism, Public Relations, Media Studies, or a
related field.

§
Desirable: Training
in digital communications, content creation, or multimedia production.

Essential:

§
3–5 years of
experience in communication, public relations, or media within an NGO or
development context.

§
Experience in content
writing, storytelling, and digital communication.

§
Experience supporting
programme documentation or knowledge management.

Desirable:

§
Experience working in
agriculture, livestock, or youth development programmes.

§
Familiarity with
donor-funded project communication requirements.

Essential:

§
Strong writing,
editing, and storytelling skills.

§
Ability to translate
technical programme information into engaging content.

§
Basic photography,
video, and multimedia content production skills.

§
Proficiency in social
media management and digital communication tools.

§
Strong organisational
and coordination skills.

§
Ability to work
collaboratively with diverse teams and stakeholders.

§
High level of
integrity and alignment with organisational values.

§
Willingness to travel
frequently to programme regions.

Desirable: