Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client
Ripple Effect
in the NGO Sector, we are looking for a competent
,
skilled, and experienced
COMMUNICATION MANAGER.
About the Project
The Youth Economic Empowerment through Livestock Development (YEELD) Program is a five-year initiative aimed at improving the socio-economic well-being and resilience of financially disadvantaged young people aged 18–35 years in the Teso, Bukedi, and Ankole sub-regions of Uganda through livestock value chains. The program seeks to create 250,000 work opportunities, including for 200,000 (80%) young women, 5% persons with disabilities (PWDs), and 3% refugees and displaced persons (RDPs). YEELD is being implemented across 20 districts in the three sub-regions through a consortium coordinated by Ripple Effect, dfcu Foundation, and Multi Community Based Development Initiative (MUCOBADI), and Action For Development (ACFODE) as a social and inclusion partner in partnership with the Mastercard Foundation.
Role Purpose
The Communication Manager
provides strategic leadership and oversight for all communication, visibility,
advocacy, thought leadership, and knowledge management functions within the
YEELD Project. The position is responsible for developing and implementing a
communications strategy that advances YEELD’s program goals, outcomes, and
systems-level influence objectives, while positioning the program as a key
contributor to inclusive youth economic empowerment through livestock
development.
The position ensures that program
achievements, lessons, youth voices, ecosystem shifts, and impact are
effectively documented, packaged, and disseminated to key stakeholders
including donors, government, private sector actors, consortium partners,
media, and communities. It supports the broader Young Africa Works agenda by
strengthening strategic communication approaches that contribute to ecosystem
coordination, policy influence, behaviour and mindset change, youth voice and
agency, and increased visibility of youth-led opportunities within the
livestock sector.
The position leads the design
and implementation of YEELD’s communication and visibility strategy, ensuring
all communications activities are aligned with Ripple Effect standards,
Mastercard Foundation requirements, and the program’s broader impact pathways
and development objectives. It also provides strategic guidance and technical
support to the three sub-regions (Teso, Bukedi, and Ankole), ensuring regional
teams and consortium partners are equipped to effectively communicate program
results, learning, and impact.
Additionally, the
position ensures systematic archiving of program documentation, strengthens
institutional learning and knowledge sharing, supports policy and thought
leadership initiatives, and leads communication close-out processes to capture
and disseminate YEELD’s legacy and contribution to youth employment, financial
inclusion, and livestock market systems transformation.
Key Responsibilities
Area of
Responsibility
Action Steps
Impact Criteria /
Measures
Strategic
Communications Leadership, Coordination & Stakeholder Management
Develop
and implement YEELD’s communication and visibility strategy, ensuring
communications activities directly support program goals, outcomes, ecosystem
influence objectives, and the broader Young Africa Works agenda.
·
Communication
strategy effectively supports program outcomes and systems-level objectives.
·
Increased
visibility and understanding of YEELD’s impact among stakeholders.
·
Strong
alignment maintained between communication outputs, program priorities, and
Mastercard Foundation requirements.
Provide
strategic leadership and direction for communication activities across the
Project Management Unit, consortium partners, and sub-regions.
·
Consistent
and coherent communication approaches implemented across all regions and
partners.
·
Strengthened
coordination and collaboration across consortium communication functions.
Serve
as a key liaison with Mastercard Foundation’s communications team and
relevant external stakeholders to ensure alignment with donor priorities and
national development agendas.
·
Strong
working relationships maintained with donor, government, media, and ecosystem
stakeholders.
·
YEELD
effectively positioned within national and sector-level conversations.
Operationalize
the communication strategy through annual and quarterly communication
workplans aligned to program priorities and milestones.
·
Communication
activities implemented on time and aligned to program workplans and
milestones.
Provide
strategic recommendations to senior management on media engagement,
stakeholder positioning, public statements, reputational risk, and
communication priorities.
·
Senior
leadership supported with timely strategic communication guidance and risk
mitigation support.
Policy,
Thought Leadership & Systems Influence
Lead
development and dissemination of policy, advocacy, and thought leadership
content that positions YEELD as a contributor to youth economic empowerment,
inclusive livestock systems, and youth-responsive market development.
·
Increased
visibility of YEELD within policy, advocacy, and ecosystem engagement
platforms.
·
Program
learning and evidence contribute to sector dialogue and systems influence
efforts.
Support
documentation and communication of program learning, ecosystem shifts,
innovative models, and emerging lessons to influence broader sector practice
and policy discussions.
·
Program
learning and evidence products produced and disseminated regularly.
·
Increased
stakeholder engagement around program insights and learning.
Support
youth voice, agency, and participation by amplifying stories, experiences,
and perspectives of young people participating in YEELD interventions.
·
Youth
voices consistently integrated into communication outputs and stakeholder
engagement efforts.
·
Improved
visibility of young women, PWDs, and RDP participation in livestock value
chains.
Program
Communication Implementation Support
Lead
implementation of communication activities including media engagement, launch
events, radio and television features, press releases, digital campaigns,
impact stories, and stakeholder engagement initiatives.
·
High-quality
communication products and campaigns produced and disseminated.
·
Increased
audience engagement across digital and offline platforms.
Oversee
development, editing, packaging, and dissemination of communication products
including reports, newsletters, impact briefs, brochures, impact stories,
documentaries, and multimedia content.
·
Communication
materials produced in a timely, accurate, and audience-appropriate manner.
·
Program
achievements and impact effectively documented and communicated.
Ensure
communication approaches strengthen program visibility while contributing to
learning, behaviour change, and stakeholder engagement objectives.
·
Communication
outputs contribute to increased program awareness, participation, and
stakeholder confidence.
Donor,
Visibility & Compliance Communication
Ensure
all communication outputs comply with Ripple Effect and Mastercard Foundation
branding, safeguarding, visibility, and donor reporting requirements.
·
Full
compliance with branding guidelines, safeguarding, and communication
requirements.
·
Reduced
reputational and compliance risks across communication activities.
Produce
quarterly updates, annual reports, impact briefs, visibility products, and
program impact stories.
·
Communication
requirements consistently met.
Manage
multimedia outputs including photography, film, and digital storytelling
while ensuring informed consent and ethical storytelling standards are
upheld.
·
Ethical
storytelling and safeguarding standards consistently maintained.
High-quality multimedia documentation produced across program regions.
Program
Documentation, Learning & Knowledge Management
Lead
documentation of program achievements, lessons learned, ecosystem outcomes,
and impact stories across all implementation regions.
·
Strong
institutional memory and knowledge repositories maintained.
Program documentation accessible, organised, and regularly updated.
Ensure
systematic archiving of communication materials, reports, photographs,
videos, and learning products for institutional learning and program
close-out.
·
Communication
archives and knowledge products well maintained and easily retrievable.
Support
program learning and adaptive management through communication of emerging
lessons, evidence, and impact insights.
·
Communication
outputs contribute to program learning and adaptive implementation
approaches.
Capacity
Strengthening & Regional Support
Strengthen
communication capacity of consortium partners, regional teams, and
communication focal points in documentation, storytelling, safeguarding,
media engagement, and digital communication.
·
Improved
communication capacity across consortium partners and regional teams.•
Increased consistency and quality of communication outputs across regions.
Identify
communication capacity gaps and coordinate training, mentorship, and
accompaniment support where required.
·
Regional
and partner communication teams effectively supported and coordinated.
Media
& Stakeholder Engagement
Build
and maintain relationships with media houses, journalists, communication
networks, and ecosystem stakeholders to strengthen YEELD’s visibility and
influence.
·
Increased
media coverage and stakeholder engagement around YEELD activities and impact.
Represent
the program in strategic communication, media, and stakeholder engagement
platforms where required.
·
Strong
professional representation and positioning of YEELD across engagement
spaces.
Other
Duties
Ensure
compliance with Ripple Effect policies, safeguarding standards, and all
relevant legislation.
·
Compliance
maintained across all communication activities.
Undertake
any other duties of a similar nature as reasonably required by the line
manager.
·
Additional
responsibilities effectively supported as required.
Safeguarding
At Ripple Effect, we are committed to creating a
safe and rewarding environment for all of our people, including staff,
participants, partners, volunteers, children, and vulnerable adults. It is a
shared responsibility to ensure that everyone is treated properly and protected
from harm, exploitation, and abuse. To fulfil this commitment, we have
established a robust Safeguarding Policy that everyone working with us is
expected to follow, along with a confidential whistle-blowing procedure that
allows individuals to raise any concerns they may have.
Qualifications
Desirable:
§
Master’s degree in communication, Public Relations, Journalism, or
related field.
§
A Degree in marketing, communications, Public Relations or related field
will be an added advantage.
Experience and Knowledge
Essential:
§
10+ years of senior-level experience in communication and knowledge
management within non-government organisation setting.
§
Experience working in agrifood or livestock systems preferred.
Skills and Attributes
Essential
§
Proven expertise in developing and implementing strategic communication
and visibility strategies aligned to program goals, donor priorities, and
systems-level change objectives.
§
Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. With over 15 years in business and a combined 25 years plus personnel experience, we have built a company uniquely equipped to provide quality personnel & skill individuals to improve productivity through customized services.
Q-Sourcing Servtec group is a member of Servtec International Group, a business solutions group with presence in over 13 countries worldwide with consistent excellence in Human Resources Management, Training, Fire Fighting and SHEQ support.
