Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client
in the
Manufacturing sector,
​we
are looking for a competent
,
skilled
and experienced
Process Operators

to
work in
Namanve

Company Overview

Our client is a leading beverage manufacturing company operating across Africa, with a strong presence in the non-alcoholic ready-to-drink sector. The organization is committed to operational excellence, quality production standards, innovation, and maintaining a safe working environment.

Key Purpose Statement

The primary role of the Process Operator is to operate the process area according to work instructions, execute destructive and non-destructive quality checks, and carry out autonomous maintenance activities. The Process Operator has a primary focus on quality control activities within the production team.

Organisational Reporting

The role reports to the Team Leader – Packaging.

Supervision and Team Leadership

The role does not include direct supervision or team leadership responsibilities.

Key Working Relationships

The role interacts with:

• 
  Process Artisans
• 
  Quality Control Technicians
• 
  Team Leaders
• 
  Machine Specialists

Key Outputs and Accountabilities

1. Operating and Process Control

• 
  Operate the process area according to work instructions and usage standards.
• 
  Carry out required quality checks in line with quality control and analysis procedures.
• 
  Record waste on appropriate documentation or information systems and review trends to identify and resolve issues promptly.
• 
  Monitor process performance against targets and complete all short interval control documentation.
• 
  Resolve out-of-control situations and respond rapidly to production stoppages.
• 
  Apply problem-solving techniques in line with company procedures.
• 
  Perform housekeeping tasks in line with 5S principles and safe work practices.
• 
  Identify and correct unsafe work practices.
• 
  Carry out flavour and size changeovers according to work instructions.
• 
  Support fellow team members in executing operational tasks.

2. Maintenance of Plant and Equipment

• 
  Conduct deep cleaning, lubrication, and inspection of machines according to schedules and work instructions.
• 
  Perform autonomous maintenance activities in line with maintenance schedules.
• 
  Conduct breakdown maintenance tasks.
• 
  Support the Process Artisan with maintenance activities during shifts.

3. Quality Control and Analysis

• 
  Carry out quality checks and analysis in accordance with quality procedures.
• 
  Record quality check results on relevant documentation or information systems.
• 
  Calibrate quality control equipment according to work instructions and seek support where necessary.
• 
  Conduct trend analysis on quality data to identify issues and improvement opportunities.
• 
  Identify and correct quality issues using approved techniques and escalate unresolved issues appropriately.
• 
  Follow food safety and quality standards throughout the manufacturing process.
• 
  Report unsafe conditions identified during operations to contribute to a safe working environment.

4. Communication

• 
  Communicate effectively within the workplace.
• 
  Participate actively in shift meetings and contribute improvement suggestions.
• 
  Use gap lists to record issues and opportunities for improvement.
• 
  Understand team goals and participate in review sessions.
• 
  Use communication tools such as shift handover books to share operational updates.

5. Problem Solving

• 
  Apply situational problem-solving techniques such as 5 Why analysis, quick-fix routines, and One Point Lessons (OPLs).
• 
  Escalate unresolved issues to the Team Leader or Process Artisan where necessary.
• 
  Participate in both situational and systemic problem-solving initiatives.
• 
  Verify that resolved problems have been effectively eliminated.

6. Continuous Improvement

• 
  Use run/control charts and trend analysis to identify process waste and variation.
• 
  Use short stop analysis, Pareto charts, and related tools to identify improvement opportunities.
• 
  Record improvement opportunities on the team gap list and collaborate with relevant stakeholders to implement solutions.

Judgement and Decision Making

• 
  Ability to identify and resolve out-of-control situations in a timely manner.

Requirements

Qualifications and Experience

Qualifications

Minimum Requirement

• 
  Uganda Advanced Certificate of Education (UACE) or equivalent with Mathematics and Science subjects.

Added Advantage

• 
  Computer literacy and technical skills.

Experience

• 
  Experience in packaging operations and process control within a manufacturing environment.

Competencies

• 
  Ability to work effectively in teams
• 
  Troubleshooting skills
• 
  Knowledge of quality control practices and principles
• 
  Understanding of bottling/manufacturing principles and processes
• 
  Product handling knowledge
• 
  Computer literacy
• 
  Understanding of Safety, Health, and Environmental (SHE) policies and procedures
• 
  Strong attention to detail and operational discipline

Application link
:
https://jobs.qsourcing.com/jobs/Careers/735362000016684030/QSSU-CC-NAMANVE---PROCESS-OPERATOR-source=CareerSite

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.