About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is
a manpower management solutions firm operating in the East African Region in
the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On
behalf of our client in the telecom industry, we are looking for competent,
skilled and experienced
Installation
Supervisors
to work in
Uganda.

Job
Purpose:

Responsible
for onboarding, training and performance management of minimum installers.
Tracking job ticket status and material inventory for installations, repairs
and maintenance.

DUTIES & RESPONSIBILITIES:

• 
  Coordinate
  with dispatch for daily appointments for the installers
• 
  Coordinate
  the transportation of material and stage for installers to the customer's'
  premises.
• 
  Ensure
  100% successfully completed job tickets as scheduled by the installers
• 
  Track job
  ticket status to close leads
• 
  Manage
  installer clusters to ensure the minimum objective of 2 installations per
  day is feasible.
• 
  Approve additional installation
  material beyond standard kit or collection of additional installation
  payment from customer.
• 
  Ensure all installers have KYC
  Kits to complete customer on-boarding + Toolbox for physical installation
  work.
• 
  Ensure accessories and device
  collection is done from assigned stock pick up point as needed by the
  installers.
• 
  Reconcile inventory and
  accessories picked vs deployed by installers
• 
  Daily tracking of team members
  attendance in gate meeting and prospects logged requirement.
• 
  Daily tracking of lead closure
  and installation fulfillment
• 
  Design PJP (Route plan) within
  territory + conduct one gate meeting/ day with assigned Installers to
  ensure ways of work governance metrics are in place
• 
  Reconcile paid tickets not
  fulfilled within 24 hours and call customer/ installation head for closure
• 
  Provide Reports of Works done
  with the corresponding time sheet for daily submission.
• 
  Sign off return/ refund on failed
  customer acceptance of installation
• 
  Tracking job ticket status
• 
  Supervise completion of tasks
  within the allotted time frame for the installers
• 
  Responsible for onboarding and
  training the installers
• 
  Conduct performance Management of
  the installers

Requirements

EXPERIENCE AND QUALIFICATIONS:

Mandatory Requirements:

·
Networks, Technical or
electrical or equivalent qualification (Diploma/Degree)

·
Strong troubleshooting
abilities.

·
Splicing and racking
abilities.

·
Experience in Fiber
Installations.

Added Advantages:

·
Managing multiple requests and complexities

·
Managing teams

·
Onboarding of new clients utilizing

·
Working in non-traditional spaces such as roofs or basements.

·
Hands-on experience installing and adjusting the equipment involved is
preferred

·
Exposure to working in strenuous fields or environments

How to apply:
All candidates who meet the criteria outlined as
above should submit their applications under the job vacancy “
QSSU-AAU- INSTALLATION
SUPERVISOR”
Note:
The deadline for applications is not later than
05:00 pm, Friday 13th June, 2025.
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL-OPPORTUNITY
EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.