Chief of Staff

Location:
Kigali, Rwanda

Reports to:
Chief Executive Officer (CEO)

Department:
Office of the Chief Executive Officer

Supervises:

• 
  Administrative
  Assistants
• 
  Corporate
  Communications Officers

About Rwanda Medical Supply (RMS)

Rwanda Medical Supply (RMS) is a state-owned
company established by the Government of Rwanda with a mandate of managing end
to end health supply chain for Rwanda.

RMS Ltd mission is to be the leading health supply
chain institution in Africa which ensures availability and affordability of
quality assured health commodities by 2030. RMS Ltd’s vision is a thriving
Rwanda: Where everyone has the health resources, they need to live a long and
fulfilling life. Our comprehensive supply chain management ensures that
healthcare providers have the resources they need to deliver quality care.

Job Purpose

The Chief of Staff serves as the principal
strategic advisor and operational partner to the Chief Executive Officer (CEO),
providing executive leadership support to ensure effective planning,
coordination, communication, and execution of organizational priorities. The
position acts as a bridge between the Executive Office and internal as well as
external stakeholders, driving cross-functional collaboration, monitoring
strategic initiatives, and ensuring that executive decisions are effectively
translated into measurable organizational outcomes.

The role requires a highly organized, strategic,
and results-oriented leader capable of managing complex initiatives,
coordinating executive operations, strengthening governance processes, and
supporting the achievement of RMS's strategic objectives.

Key Responsibilities

The successful candidate will be responsible for:

Executive Leadership Support

• 
  Provide
  strategic and operational support to the Chief Executive Officer and
  Deputy Chief Executive Officer.
• 
  Coordinate
  executive priorities and ensure effective implementation of strategic
  initiatives across the organization.
• 
  Manage
  the day-to-day operations of the Executive Office to maximize executive
  effectiveness.
• 
  Coordinate
  executive schedules, meetings, and high-level engagements.
• 
  Ensure
  timely follow-up on executive decisions and action points.

Stakeholder Engagement and
Partnerships

• 
  Build
  and maintain productive relationships with government institutions,
  development partners, regulatory agencies, and other strategic
  stakeholders.
• 
  Coordinate
  stakeholder engagement initiatives that strengthen RMS's institutional
  partnerships.
• 
  Represent
  the Executive Office in meetings and engagements as delegated by the CEO.
• 
  Identify
  emerging stakeholder needs and recommend appropriate engagement
  strategies.

Executive Reporting and Communication

• 
  Coordinate
  the preparation and consolidation of executive reports, Board papers,
  management reports, and strategic briefs.
• 
  Ensure
  timely, accurate, and high-quality reporting to executive leadership.
• 
  Coordinate
  internal and external executive communications.
• 
  Support
  the preparation of speeches, presentations, briefing notes, and executive
  correspondence.

Governance and Organizational
Coordination

• 
  Coordinate
  cross-functional initiatives requiring executive oversight.
• 
  Facilitate
  collaboration between departments to ensure organizational alignment.
• 
  Support
  governance structures through effective coordination of Executive
  Management and Board activities.
• 
  Monitor
  implementation of Board and Executive Management resolutions.

Performance Monitoring

• 
  Monitor
  progress against strategic objectives and organizational performance
  targets.
• 
  Coordinate
  periodic organizational performance reviews.
• 
  Ensure
  timely reporting of institutional performance results.
• 
  Recommend
  interventions to improve organizational effectiveness and service
  delivery.

Leadership and People Management

• 
  Provide
  leadership, coaching, mentoring, and performance management to staff
  within the Office of the CEO.
• 
  Foster
  a culture of accountability, collaboration, innovation, and continuous
  improvement.
• 
  Identify
  staff development needs and coordinate capacity-building initiatives.
• 
  Promote
  effective teamwork across the Executive Office.

Other Responsibilities

• 
  Perform
  any other duties assigned by the Chief Executive Officer in support of
  organizational objectives.

Academic Qualifications

Applicants must possess:

• 
  Master's
  Degree in health and related fields,
  Communication, Business Administration, Public
  Administration, International relations,
  or another closely related field from a
  recognized institution

Experience

Applicants should demonstrate:

• 
  Minimum
  of five (8) years of progressive professional experience in executive
  management support, strategic planning, organizational development, public
  administration, or corporate governance.
• 
  At
  least two (3) years in a senior management or leadership position.
• 
  Demonstrated
  experience supporting executive leadership in a large and complex
  organization.
• 
  Experience
  within State owned entities, healthcare organizations, development
  organizations, or regulated environments will be an added advantage.
• 
  Proven
  experience coordinating multi-stakeholder initiatives and strategic
  projects.

Competencies and Skills

The ideal candidate should demonstrate:

Leadership Competencies

• 
  Strategic
  leadership and vision
• 
  Strong
  organizational and planning skills
• 
  Results-oriented
  mindset
• 
  Sound
  judgment and decision-making ability
• 
  High
  ethical standards and professionalism
• 
  Ability
  to lead organizational change

Technical Competencies

• 
  Strategic
  Planning and Execution
• 
  Corporate
  Governance
• 
  Executive
  Office Management
• 
  Stakeholder
  Engagement
• 
  Project
  and Programme Management
• 
  Performance
  Management
• 
  Policy
  Analysis and Development
• 
  Organizational
  Development
• 
  Report
  Writing and Executive Communication
• 
  Research
  and Strategic Analysis

Behavioral Competencies

• 
  Excellent
  analytical and problem-solving skills
• 
  Outstanding
  written and verbal communication skills
• 
  Strong
  interpersonal and relationship management skills
• 
  Diplomacy
  and political awareness
• 
  Ability
  to maintain confidentiality and discretion
• 
  Excellent
  negotiation and influencing skills
• 
  Ability
  to manage competing priorities under pressure
• 
  Strong
  attention to detail
• 
  High
  level of integrity and accountability

Digital Competencies

• 
  Proficiency
  in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• 
  Experience
  using performance management and project management tools.
• 
  Strong
  data analysis and reporting skills.
• 
  Familiarity
  with digital collaboration platforms is an added advantage.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

• 
  Timely
  submission of accurate executive and management reports.
• 
  Effective
  implementation of strategic initiatives.
• 
  Achievement
  of organizational strategic objectives.
• 
  Stakeholder
  satisfaction with Executive Office coordination.
• 
  Timely
  follow-up and implementation of Executive Management decisions.
• 
  Organizational
  alignment with approved strategic plans.
• 
  Quality
  and effectiveness of executive communications.
• 
  Successful
  coordination of cross-functional initiatives.
• 
  Improvement
  in organizational performance monitoring systems.
• 
  Staff
  performance, engagement, and capacity development.
• 
  Positive
  institutional reputation and brand positioning.

Q-Sourcing
Servtec is an equal opportunity employer.

Deadline: 31st July
2026. Only shortlisted candidates will be contacted. Solicitation will
lead to disqualification.