Position
Summary

The Monitoring & Evaluation (M&E) Officer
will be responsible for designing, implementing, and managing the hospital’s
monitoring and evaluation systems. The role ensures that data on patient
services, outreach programs, insurance coverage, and training activities are
collected, analyzed, and reported accurately to support evidence-based
decision-making, donor reporting, and continuous improvement in service
delivery.

Key
Responsibilities

M&E
System Design & Implementation

• 
  Develop and maintain an M&E framework,
  indicators, and data collection tools aligned with hospital goals.
• 
  Ensure that monitoring and evaluation
  activities comply with donor, partner, and government requirements.
• 
  Train staff in data collection, entry, and
  reporting systems.

Data
Collection & Management

• 
  Collect, verify, and analyze data on hospital
  services, patient outcomes, outreach programs, and training initiatives.
• 
  Ensure accuracy, timeliness, and completeness
  of data entered into hospital information systems.
• 
  Manage databases and ensure data security and
  confidentiality.

Analysis,
Reporting & Learning

• 
  Produce regular (monthly/quarterly/annual)
  reports on program performance and hospital impact.
• 
  Generate insights from data to support hospital
  planning, resource allocation, and service improvement.
• 
  Prepare reports for donors, government
  stakeholders, and hospital leadership.
• 
  Support learning sessions and feedback loops
  for program improvement.

Evaluation
& Research

• 
  Coordinate baseline, mid-term, and end-line
  evaluations of hospital projects.
• 
  Support operational research studies in
  collaboration with clinical and academic partners.
• 
  Document success stories, lessons learned, and
  best practices.

Stakeholder
Coordination

• 
  Liaise with the Ministry of Health, Rwanda
  Biomedical Center, and other partners on reporting requirements.
• 
  Support hospital leadership in presenting
  evidence to donors, insurers, and external stakeholders.

Requirements

Qualifications
& Experience

• 
  Bachelor’s degree in Public Health, Statistics,
  Demography, Monitoring & Evaluation, or related field (Master’s preferred).
• 
  Minimum of 3–5 years’ experience in M&E,
  preferably in healthcare, NGO, or donor-funded projects.
• 
  Strong knowledge of Rwanda’s health information
  systems (HMIS, DHIS2).
• 
  Proficiency in statistical and data analysis
  software (SPSS, STATA, or Excel).
• 
  Excellent report writing and presentation
  skills.
• 
  Strong organizational and project management
  skills.
• 
  Fluency in English and Kinyarwanda required;
  French is an advantage.

Core
Competencies

• 
  Strong analytical and critical-thinking skills.
• 
  Accuracy and attention to detail in data
  handling.
• 
  Ability to translate data into actionable
  recommendations.
• 
  Good interpersonal and communication skills.
• 
  Commitment to evidence-based healthcare
  improvement.