Job Description

JOB TITLE: WAREHOUSE ASSOCIATE About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client we are looking for a competent, skilled, and experienced Warehouse Associate to work in Nyeri, Kenya. Job Purpose To safely and accurately receive, inspect, move, store, pick, issue, load and dispatch materials or finished products while maintaining inventory integrity, timely service, good housekeeping, and full compliance with company procedures. Key Responsibilities 1. Receiving and Inspection Receive raw materials, packaging materials, finished goods and returns against purchase orders, transfer documents or delivery notes. Check item identity, quantity, batch or lot, dates, packaging condition and supporting documents before acceptance. Record and escalate shortages, damages and non-conformities immediately . Complete system goods receipt and put-away transactions within approved timelines. 2. Storage and Product Care Label, palletize and store stock in assigned locations using approved stacking practices. Apply FIFO or FEFO and maintain batch, lot and date traceability. Segregate released, quarantined, rejected, damaged and expired stock. Protect goods from damage, contamination and unauthorized access; keep aisles and exits clear. 3. Picking, Issuing and Dispatch Pick and issue materials to production and finished goods for customer orders using approved documents or system instructions. Verify item , quantity, batch, condition, and destination before staging or loading. Prepare products for dispatch, including wrapping, labelling, and documentation. Load and offload vehicles safely and support load reconciliation before vehicle release. 4. Inventory Control and Documentation Record every stock movement accurately in the ERP, warehouse system, or approved manual record. Conduct cycle counts, daily checks, and physical stock takes; investigate and report differences. Maintain accurate batch, lot, expiry, and location records; file all documents. Monitor stock levels, slow-moving items, and near-expiry products and report risks. 5. Safety, Quality and Compliance Follow occupational safety, food safety, quality and hygiene requirements. Use required PPE and only operate equipment when trained and authorized. Carry out pre-use equipment checks and report hazards, incidents and defects immediately . Maintain clean-as-you-go standards and support housekeeping requirements. 6. Teamwork and Service Coordinate with Production, Quality, Procurement, Transport and Sales teams. Provide timely handovers and escalate service, inventory, quality or safety risks early. Perform other reasonable warehouse duties as assigned by the supervisor. Key Performance Indicators (KPIs) Inventory accuracy: All variances promptly investigated and reconciled. Receiving and dispatch accuracy: Correct item, quantity, batch, condition, and documentation. Transaction timeliness: Receipts, issues, transfers, and dispatches posted on time. Stock rotation and traceability: Full compliance with FIFO/FEFO and batch controls. Safety and compliance: Hazards and incidents reported promptly; required training completed. Housekeeping and storage discipline: Locations labelled, stock correctly placed, work areas audit ready . Requirements