Q-Sourcing Servtec Group

QSSK-OPERATIONS EXECUTIVE

Q-Sourcing Servtec Group  •  Kisii, KE (Onsite)  •  2 months ago
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Job Description


JOB
TITLE: HR OPERATIONS EXECUTIVE


Location:

Kisii, Kenya


About
This Job:


Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in Uganda, Kenya, Tanzania, Rwanda, and South Sudan. We are seeking a
competent, skilled, and experienced
HR Operations Executive

to oversee
all HR operations and administrative tasks, ensuring smooth organizational
functioning, statutory compliance, and efficient staff and project
coordination.


Job
Summary:


Reporting
to the HR & Administration Manager, the HR Operations Executive will be
responsible for executing HR and administrative strategies in alignment with
company objectives. The role encompasses recruitment, onboarding, employee
relations, performance management, compliance, payroll coordination, training,
and administrative support, contributing to a productive and compliant
workforce environment.


Key
Roles and Responsibilities:


  • Manage the
    recruitment process including identifying staffing needs, sourcing
    candidates, coordinating interviews, and onboarding new hires.

  • Facilitate staff
    induction, orientation, and ensure smooth integration into organizational
    culture.

  • Maintain
    accurate filing and retrieval of all HR and administrative records (both
    hard and soft copies).

  • Track,
    consolidate, and report on staff leave, attendance, and HR data in
    collaboration with line managers.

  • Oversee employee
    relations by addressing grievances, conducting investigations, resolving
    conflicts, and handling disciplinary procedures.

  • Process
    payroll-related data including timesheets, leave balances, and ensure
    payroll accuracy.

  • Manage staff
    performance management systems, including KPIs, goal setting, appraisals,
    feedback, and development plans.

  • Organize staff
    meetings, prepare agendas, take minutes, and ensure action items are
    followed through.

  • Prepare and
    submit monthly HR and administrative reports covering HR activities,
    compliance status, and project progress.

  • Ensure
    compliance with Kenyan labor laws, statutory requirements (KRA, NSSF,
    NHIF), and internal company policies.

  • Handle
    procurement requisitions, manage staff IDs, office supplies, and other
    resource needs for HR operations.

  • Assess staff
    training needs and coordinate implementation of learning, development, and
    policy training programs.

  • Draft reports,
    billing summaries, official correspondence, and maintain accurate records
    of HR and project documentation.

  • Supervise
    administrative functions of staff on-site, ensuring tasks are completed
    efficiently and on time.

  • Maintain the
    confidentiality, integrity, and security of all employee and operational
    records.

  • Liaise with
    clients, statutory bodies, insurance providers, vendors, and external
    stakeholders as necessary.

  • Assist in
    organizing employee wellbeing programs, company events, and welfare
    initiatives.

  • Coordinate
    logistics for HR activities, trainings, interviews, and internal meetings.

  • Identify skills
    gaps and develop closure strategies in collaboration with relevant
    departments.

  • Ensure legal,
    contractual, and policy compliance for both staff and project activities.

  • Participate in
    procurement planning and resource allocation for HR and administration.

  • Foster a
    positive, engaging, and compliant work environment through effective
    communication and leadership.


Key
Relationships:


  • HR &
    Administration Manager

  • Line Managers,
    Finance & Procurement Teams, Project Administrators

  • Clients,
    Vendors, Statutory Bodies, Insurance Providers


Requirements


Qualifications
and Experience:


  • Bachelor’s
    Degree in Human Resource Management, Business Administration, or related
    field.

  • Postgraduate
    Diploma in HR or Administration is an added advantage.

  • Minimum 3 years’
    experience in HR operations and administration roles.

  • Membership in a
    recognized HR professional body preferred.

  • Strong knowledge
    of Kenyan labor laws, statutory compliance, and HR best practices.

  • Proficiency in
    MS Office, HRIS systems, and payroll software.

  • Experience in
    outsourcing services, consultancy, or administrative coordination roles is
    an added advantage.


Key
Skills:


  • Strong
    organizational, planning, and time management skills.

  • Excellent
    communication and interpersonal abilities.

  • High attention
    to detail, accuracy, and confidentiality.

  • Sound
    problem-solving, decision-making, and conflict-resolution capabilities.

  • Knowledge of
    payroll processing, compliance, procurement, and HR reporting.

  • Ability to
    multitask, manage pressure, and meet tight deadlines.


Application
Procedure:


Interested
and qualified applicants should submit their applications through the link
below:


Note:

Only shortlisted applicants will be
contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL
LEAD TO DISQUALIFICATION.

Q-Sourcing Servtec Group

About Q-Sourcing Servtec Group

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. With over 15 years in business and a combined 25 years plus personnel experience, we have built a company uniquely equipped to provide quality personnel & skill individuals to improve productivity through customized services.

Q-Sourcing Servtec group is a member of Servtec International Group, a business solutions group with presence in over 13 countries worldwide with consistent excellence in Human Resources Management, Training, Fire Fighting and SHEQ support.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Kampala, UG
Year Founded
2006
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