Q-Sourcing Servtec Group

QSSK-GPOL-GROWTH & PRODUCT OPERATIONS LEAD- AFRICA

Q-Sourcing Servtec Group  •  Nairobi, KE (Onsite)  •  1 day ago
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Job Description


JOB TITLE: GROWTH
& PRODUCT OPERATIONS LEAD- AFRICA


About This
Job:


Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in the East African Region in the countries of Uganda, Kenya,
Tanzania, Rwanda, and South Sudan.


On behalf of
our client, a leading pan-African digital entertainment platform, we are
looking for a competent, skilled, and experienced
Growth & Product Operations Lead- Africa

to work in Kenya.


Job Purpose


To own the
operational layer between product, data, and revenue, including paid
acquisition spend, keeping features moving, performance tracked, and growth
channels optimized, so the CEO and developers can stay focused on build and
strategy.


Key
Responsibilities


1. Product
Quality Assurance


·

Own QA for all product releases: define test cases, run checks,
log and track issues.


·

Write product requirement documents (PRDs) and tickets based on
priorities set by the CEO.


2. Product
Performance Reporting


·

Produce and maintain product performance reporting: subscriber
metrics, funnel data, feature performance.


·

Act as the operational bridge between developers and the rest of
the organisation.


3. Paid
Acquisition & Media Buying


·

Own media buying and paid acquisition execution: campaign setup,
budget allocation, CPI/LTV tracking, and channel optimization.


·

Work closely with Marketing & Partnerships on audience,
creative, and market input.



4. Telco &
Billing Partner Integration


·

Coordinate telco and billing partner integration work:
requirements, testing, go-live checklists.


Requirements


Education


·

Bachelor's degree in Business, Marketing, Technology, or a
related field.


Experience


·

Experience in a product operations, growth, or performance
marketing role at a digital or mobile-first company.


·

Hands-on media buying experience (paid social, programmatic, or
app install campaigns) with a clear grasp of CPI/CAC/LTV economics.


·

Familiarity with African mobile/telco products is a strong
advantage.


Technical
Skills


·

Analytically strong: comfortable with GA4, ad platform
dashboards, and data storytelling.


·

Experience writing product requirement documents (PRDs).


·

Knowledge of paid acquisition channels and optimization
strategies.


·

Understanding of subscriber metrics and funnel analysis.



Core
Competencies


·

Organised and systematic: builds processes and documentation
without being prompted.


·

Able to work independently in a lean, fast-moving environment.


·

Strong communication and cross-functional collaboration skills.


·

Problem-solving mindset with attention to detail.


·

Results-oriented with a strong sense of accountability.


·

Adaptability and willingness to learn.


Interested and
qualified applicants should submit their applications through the link below.


Note: Only
shortlisted applicants will be contacted.


Q-SOURCING
SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Q-Sourcing Servtec Group

About Q-Sourcing Servtec Group

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. With over 15 years in business and a combined 25 years plus personnel experience, we have built a company uniquely equipped to provide quality personnel & skill individuals to improve productivity through customized services.

Q-Sourcing Servtec group is a member of Servtec International Group, a business solutions group with presence in over 13 countries worldwide with consistent excellence in Human Resources Management, Training, Fire Fighting and SHEQ support.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Kampala, UG
Year Founded
2006
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