Job Description

Responsibilities:

■ Quality Management System (QMS) Operation & Oversight

• Manage and operate the company-wide QMS based on ISO 9001 and DQMS
• Establish, maintain, and revise process maps, procedures, work instructions, and forms
• Define and optimize interfaces between departmental processes

■ Process Standardization & Improvement Initiatives

• Lead company-wide mid- to long-term projects for process redesign and standardization
• Drive process improvements based on practical operational needs (workflow, R&R, forms)
• Promote QMS system enhancements (document control, CAPA, training, etc.)

■ Internal Audit & Management Review

• Develop and execute annual internal audit plans
• Track corrective actions (CAPA) and verify implementation effectiveness
• Prepare management review materials and operate related KPIs

■ Customer Audit & 2nd-Party Audit Management

• Plan, prepare, and support on-site customer audits, including global clients
• Review customer requirements (Quality Manuals, audit checklists) and manage gap analysis
• Identify improvement actions and coordinate company-wide implementation

■ External Certification & Regulatory Compliance

• Maintain ISO and DQMS certifications and support external audit activities
• Review and manage certification scope, organizational structure, and documentation alignment

■ Quality Culture

• Monitor process compliance and promote continuous improvement activities

■ Cross-functional Collaboration

• Coordinate QMS-related operations with Production, Purchasing, SCM, Engineering, and other departments

Basic Qualifications:

■ Experience

• At least 5 years of dedicated experience in manufacturing-based QMS operations (Manager level)
• Hands-on experience operating quality systems based on ISO 9001
• Experience leading system enhancement or restructuring projects

■ Knowledge & Skills

• Strong ability to develop procedures, work instructions, and system documentation
• Proficiency in process analysis (process mapping, R&R definition)
• Experience managing customer audits and corrective action processes (CAPA)
• Ability to conduct internal audits and interpret relevant audit standards
• Understanding of key quality concepts (Nonconformity, Risk-based thinking, FMEA, etc.)

■ English Proficiency

• Business-level English proficiency (reading, writing, speaking)

■ Communication & Collaboration

• Ability to coordinate with cross-functional departments (Production, Purchasing, Engineering, etc.)
• Strong change-management and conflict-resolution capabilities
• Excellent documentation and communication skills with clear logical reasoning

Additional/Preferred Skills/Certifications

■ Experience / Knowledge

• Experience operating ISO 14001 or ISO 45001 systems
• Background in IATF 16949 or QMS for automotive/battery industries
• Experience with global customer audits (e.g., VDA 6.3)
• Familiarity with document-management systems (DMS) or QMS software solutions
• Understanding of in-process inspection, outgoing inspection, and quality assurance workflows

■ Certifications

• ISO 9001 Lead Auditor certification
• ISO 14001 / ISO 45001 Auditor certifications
• Six Sigma Green Belt or Black Belt
• National Quality Engineer certifications

■ Additional Preferences

• Experience establishing standardized operating systems (process mapping, SIPOC, etc.)
• Project leadership experience in large-scale process improvement
• Work experience in battery, electronics, or automotive manufacturing industries