Forklift Senior Parts Interpreter
About Us
Fork Force Australia is a trusted supplier for Enforcer forklifts, Rental, Parts sales, and servicing equipment, and Material Handling technical support to businesses across Australia. We pride ourselves on delivering reliable solutions and outstanding customer service to keep our customers’ operations moving.
About the Role
We are seeking an experienced and motivated Forklift Parts Supervisor / Interpreter to lead our Brisbane parts department. In this role, you will supervise a small team, manage parts operations, and support both internal and external customers with accurate parts interpretation and supply. You will also play a key role in developing and growing external parts sales.
Key Responsibilities
• Supervise and support a team of three parts staff, ensuring efficient daily operations
• Interpret forklift parts requirements for internal service teams and external customers
• Provide high-level customer service and technical parts advice
• Develop and maintain relationships with existing customers, while identifying opportunities to grow external parts sales
• Manage parts inventory, ordering, and stock control
• Ensure accurate processing of parts orders, quotes, and invoices
• Work closely with the service department to support workshop and field technicians
• Maintain supplier relationships and ensure timely parts availability
• Monitor team performance and support staff development
Skills & Experience
• Previous experience in forklift, machinery, automotive, or equipment parts interpretation
• Leadership or supervisory experience preferred
• Strong knowledge of parts catalogues, systems, and inventory management
• Proven ability to develop customer relationships and generate sales
• Excellent communication and organisational skills
• Strong problem-solving ability and attention to detail
• Ability to work collaboratively with both internal teams and external customers
What We Offer
• Competitive salary package
• Supportive team environment
• Opportunity to lead and develop a small team
• A growing company with long-term career opportunities
• Stable full-time position based in Brisbane
Fork Force been supplying forklift solutions nation-wide since 1999. In the past 25 years, we have sold more than 20,000 forklifts and we continue to hire our 1000-strong rental fleet to satisfied customers across Australia, including Brisbane, Sydney, Melbourne, Adelaide, and Perth.
We pride ourselves on providing professional end-to-end service and unbeatable value to our customers. Our wide selection of new and used forklifts ranges from 1 tonne to 35 tonnes, available with flexible ownership and rental options, and marketing leading warranties.
