Job Description

Salary: £70,000

Reports to: Associate Director of Quality

Ideal Start: ASAP

✨Join Us at The Centre for ADHD
Research and Excellence: Shaping the Future of Accessible Healthcare✨

At CARE ADHD, we're revolutionising private healthcare by
making ADHD assessments and treatment more affordable and accessible to those
who need it. Our client-centred approach, combined with lean methodology and a
focus on continuous improvement, drives our commitment to excellence. We
embrace an innovative mindset, encouraging rapid learning and adaptation
through our 'fail fast' ethos. With ambitious plans to become the largest ADHD
service provider outside the NHS within the next five years, we are committed
to pushing boundaries and fostering innovation.

💫What we are looking for?

Quality Improvement Lead

The Quality Improvement (QI)
Lead will play a key role in building improvement capability across the
organisation and leading programmes that enhance safety, effectiveness, and
patient experience.

Working closely with senior leaders, clinical
teams, and service users, the postholder will help embed a culture of
continuous learning, evidence-based decision making, and high-quality care.

😎What You’ll Be Doing:

Key Responsibilities

Build Improvement Capability:

• Develop and deliver QI
  training, coaching, and mentorship to staff at all levels.
• Support teams to apply
  improvement tools and methodologies (e.g. PDSA, driver diagrams, run charts).
• Strengthen organisational
  capacity to use data for learning and improvement.

Lead Improvement Programmes:

• Design, lead, and oversee
  organisation-wide improvement initiatives focused on safety, effectiveness, and
  patient experience.
• Ensure projects use robust
  measurement, evidence-based interventions, and systematic evaluation to
  demonstrate measurable impact.
• Align improvement priorities
  with strategic objectives and regulatory requirements.

Embed Continuous Learning and
High-Quality Care:

• Foster a culture that values
  openness, collaboration, and innovation.
• Act as a trusted improvement
  partner to senior leaders and frontline teams, supporting the integration of
  learning into daily practice.
• Promote meaningful involvement
  of patients and service users in improvement work.

Governance and Reporting:

• Provide expert input to quality
  and safety committees, ensuring visibility of improvement activity and impact.
• Produce clear, data-driven
  reports highlighting progress, learning, and outcomes.

🚀To thrive in this role
you’ll need:

Person Specification

Essential:

• Significant experience in leading quality improvement or patient safety
  programmes in health or care settings.
• Strong knowledge of improvement methodologies and measurement for
  improvement.
• Excellent facilitation and coaching skills, with the ability to engage
  multidisciplinary teams.
• Proven ability to interpret data and translate it into actionable
  insights.
• Strong communication and influencing skills, with credibility at all
  organisational levels.

Desirable:

• Formal QI training (e.g. IHI, NHS Improvement, or equivalent).
• Experience in patient and public involvement in improvement.
• Postgraduate qualification in health management, improvement science, or
  related field.

Values and Behaviours

The postholder will demonstrate
commitment to:

• Continuous improvement and learning.
• Partnership working with staff, patients, and stakeholders.
• Equity, inclusion, and respect in all aspects of work.

What We Value

Care is at the heart of who we are - in how we support
patients, and in how we treat each other as colleagues. We believe the way we
show up for each other is just as important as what we do. Skills matter, but
it’s our mindset, behaviours and willingness to learn, adapt and improve that
protect the supportive culture we’ve built, and help us thrive together. We
value:

• Kindness
  - treating colleagues, partners, and everyone we support, with respect and
  care.
• Transparency
  - being open and honest so that trust can grow.
• Reflection
  - pausing to learn from experience and improve together.
• Growth
  mindset - always welcoming feedback and challenges as opportunities to
  develop.
• Accountability
  - taking ownership of our actions and outcomes, not to assign blame, but
  to learn, adapt, improve, and move forward.
• Solution-seeking
  - focusing on constructive ways forward, even when things are tough.
• Collaboration
  - sharing ideas, supporting one another, and celebrating collective
  success.

🙏🏻What You Can
Expect from Us

• Competitive
  salary
• Work
  Hybrid in our Canary Wharf office (2-3 days in office per week)
• 33
  days holiday (including UK public holidays)
• Team
  get-togethers
• A
  paid day off on your birthday
• Office
  equipment when you join
• Pension
  contribution
• Be
  part of one of the UK’s most ambitious HealthTech start-ups

🗓️Our Hiring Process

We aim to make our hiring process as streamlined as
All successful applicants will be invited to:

A talent call with one of our Talent Acquisition Specialist

An interview with the Hiring Manager

A second panel interview and task

🩵Apply with Confidence

Studies show that men apply for roles when they meet around
60% of the qualifications, whereas women and other marginalised groups often
apply only if they meet every requirement. If you believe you’re a great fit
but don’t meet every single requirement, we encourage you to apply!

At Care ADHD, we’re committed to building a diverse and
inclusive environment. We encourage applications from candidates of all
backgrounds, especially those from historically marginalised communities, as we
work together to create a more equitable future.