Job Description

Quality Administrator

Silent-Aire | Dublin

Who we are

At Silent-Aire, a Johnson Controls company, we design, engineer and manufacture mission-critical custom air handlers and modular data centres for hyperscale cloud and colocation providers. Our data centre solutions prioritise quality, scalability and speed to market. We are seeking a dedicated Quality Administrator to join our team. The Quality Administrator will be responsible for providing administrative support to the department, assisting with documentation, record-keeping, coordination of quality-related activities, and ensuring compliance with quality management systems The ideal candidate will have a keen eye for detail, excellent organizational skills, and background in quality preferably in manufacturing environment.

What you will do

As part of the Quality Team, you will support the monitoring, analysis and continuous improvement of quality performance across Silent-Aire Europe. You will work closely with Quality Engineering, Manufacturing, Engineering and Production teams to ensure quality data is effectively captured, analysed and reported.

How you will do it

• Analyse quality trends and identify gaps in QC processes and activities to support root cause investigations and drive corrective actions to prevent recurrence.
• Work cross-functionally with Engineering, Manufacturing and Production Administration to collect, consolidate and analyse data related to non-conforming products.
• Support Quality Engineering in tracking and analysing non-conformance trends and identifying recurring issues and improvement opportunities.
• Compile and report daily quality metrics, ensuring data accuracy and visibility of quality performance.
• Support quality improvement initiatives through data collection, Excel analysis, database queries and performance reporting.
• Develop and maintain quality documentation, including inspection records and other Quality Management System documentation.
• Support the management and continuous improvement of the Silent-Aire Europe SharePoint Quality portal.
• Manage and track supplier quality certificates and documentation, ensuring records are maintained and up to date.
• Provide general administrative and coordination support to the Quality Team.
• Participate in Quality Team and cross-functional meetings to support the effective coordination of quality activities and improvement initiatives.

What we look for

Rquired

• Bachelor's degree in quality management, Engineering, Manufacturing or a related field.
• Minimum of 2 years’ experience in a Quality Assurance, Quality Control or similar role, preferably within a manufacturing or production environment.
• Strong analytical skills, with the ability to analyse quality data, identify trends and support root cause investigations.
• Strong organisational skills and excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Experience with quality control tools and techniques.
• Ability to manage multiple activities and priorities while maintaining accurate quality records and reporting.

Preferred

• Knowledge of Quality Management Systems, including ISO 9001.
• Experience working with non-conformances, corrective actions and continuous improvement activities.
• Experience analysing quality KPIs and identifying trends or recurring issues.
• Experience with SharePoint or similar document management systems.
• Familiarity with root cause analysis methodologies and quality tools would be an advantage.

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