Job Description

The QC Supervisor is responsible for overseeing quality control operations to ensure products meet stringent industry and customer standards. This role leads and trains a team of inspectors/technicians, manages inspection processes, drives defect reduction, and ensures compliance with internal quality systems, external standards (ISO 9001:2015) and customer requirements

Responsibilities

• Supervise daily QC inspection activities including incoming, in-process, and final product inspections.
• Lead, coach, and manage QC inspectors to ensure effective execution of quality inspection requirements.
• Allocate manpower and inspection resources based on production requirements and priorities.
• Ensure inspection activities are completed according to work instructions, control plans, drawings, specifications, and customer requirements.
• Review and verify inspection results, quality records, and inspection reports for accuracy and completeness.
• Support production teams in identifying, containing, and resolving quality issues.
• Perform investigation and follow-up on product defects, non-conformances, and customer complaints.
• Coordinate with Manufacturing, Engineering, Process, and Quality teams on corrective and preventive actions (CAPA).
• Ensure non-conforming materials and products are properly identified, segregated, documented, and controlled.
• Monitor quality performance metrics including defect rates, first pass yield (FPY), scrap, and rework trends.
• Drive continuous improvement activities to reduce defects and improve product quality.
• Support root cause analysis using problem-solving tools such as 5 Why, Fishbone, and corrective action reports.
• Ensure QC inspectors are properly trained and qualified on inspection methods, equipment, and procedures.
• Maintain calibration status and proper usage of inspection tools and measuring equipment.
• Support implementation and maintenance of quality systems, procedures, and work instructions.
• Participate in internal, customer, and regulatory audits as required.
• Ensure compliance with company quality standards, safety requirements, and operational procedures.
• Promote a quality-focused culture and encourage employee ownership of product quality.
• Perform other duties and responsibilities assigned by the Quality Manager.

Requirements:

• Bachelor’s degree/Diploma in Engineering, Quality Management, or related field.

• At least 3 years working experience related to QC and people management

• Ability to follow procedures and processes.

• Familiarity with ISO 9001 Quality Management System Requirements.

• Proficient with computer-based productivity tools (i.e. Microsoft Office)

• Proactive, energetic and can work in a fast-paced environment.

• Good verbal and written communication skills.

• Attention to details and able to work individually or as a team

• Versatile and have a keen interest in learning and solving problems.