DME Service Solutions

QA/Trainer - Future Candidates

DME Service Solutions  •  Taguig, PH (Onsite)  •  3 months ago
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Job Description

Quality Assurance

At least 3 years experience related
Ensuring compliance with current quality system
Monitoring and reporting on all activities, processes, and procedures
Developing internal auditing mechanism and conducting internal audits and reports
Determining data-driven solutions and implementing quality improvement plans
Performing regular monitoring and reviews to ensure employees adhere to quality policies
Assisting with the development of company policies, processes, and procedures
Providing departments with quality planning and support
Conducting or assisting with quality and training sessions
Preparing and maintaining quality management documentation

Trainer

At least 3 years experience related
Must be able to work with processing software and use it within Company guidelines. 
Complete any special projects or tasks that are assigned by your manager. 
Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. 
Develop individualized and group training programs that address specific business needs. 
Develop training manuals that target tangible results. 
Implement effective and purposeful training methods. 
Assess employees’ skills, performance, and productivity to identify areas of improvement. 
Drive brand values and philosophy through all training and development activities. 
Effectively communicate with team members and management. 
Create a curriculum to facilitate strategic training based on the organization’s goals. 
Keep abreast of training trends, developments, and best practices. 

DME Service Solutions

About DME Service Solutions

DME Service Solutions is a HIPAA-compliant BPO company that partners with innovative healthcare brands to improve efficiency and customer satisfaction. Our experienced team offers customizable outsourcing services that accelerate growth and deliver exceptional outcomes. With 24/7, multi-language operations, we ensure that your customers receive the support they need. Discover how we can be your strategic partner at dmeserve.com.

Industry
Unknown
Company Size
501-1,000 employees
Headquarters
San Diego, California
Year Founded
2021
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